Senior Sales Associate — Styling & Customer Experience

Tapestry (Coach/Kate Spade); Pismo Beach (CA); On-site; USD 32,000 - 52,000; Full time

Job summary

Kate Spade New York, part of the Tapestry portfolio, seeks a customer-focused retail associate. The role emphasizes styling guidance, product knowledge, and creating complete looks while delivering a seamless checkout experience.

Candidates should have professional selling skills, prior retail experience, and the ability to multitask in a fast-paced store environment. English proficiency is required for effective communication.

Qualifications

• Professional selling skills and strong interpersonal communication.
• Previous retail experience is preferred.
• Ability to multitask, prioritize, and collaborate in a team.
• Awareness of social media and openness to omni/virtual selling.
• English proficiency (or local market language).

Responsibilities

• Greet customers warmly and demonstrate product knowledge.
• Offer styling advice, upsell add-ons, and build complete looks.
• Guide purchase decisions and ensure a seamless checkout.
• Showcase multiple ways to wear products and invite repeat visits.
• Maintain stockroom organization and POS accuracy.
• Provide feedback to improve customer experience.

Skills

Professional selling

Retail experience

multitask & team work

Social media awareness

English proficiency

Job description

Kate Spade New York, part of the Tapestry portfolio, seeks a customer-focused retail associate. The role emphasizes styling guidance, product knowledge, and creating complete looks while delivering a seamless checkout experience.

Candidates should have professional selling skills, prior retail experience, and the ability to multitask in a fast-paced store environment. English proficiency is required for effective communication.