Retail Styling & Customer Experience Associate

Tapestry, Inc.; Gaffney (SC); On-site; USD 2,066,000 - 2,652,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Kate Spade New York, a global lifestyle brand and part of the Tapestry portfolio, seeks a customer-focused retail associate to greet guests, provide styling advice, and guide purchase decisions with exceptional service.

You will demonstrate product knowledge across handbags, ready-to-wear, jewelry, and accessories while maintaining store operations and contributing to a positive shopping experience.

Qualifications

• Professional selling skills and excellent interpersonal communication.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and collaborate in a team.
• Social media awareness and willingness to learn omni/virtual selling.
• English proficiency (or local market language).

Responsibilities

• Greet guests warmly and confidently, demonstrating strong product knowledge.
• Actively listen and ask insightful questions to understand customer needs.
• Provide styling advice, suggest add-ons, and create complete looks.
• Showcase multiple ways to wear products and encourage exploration of styles.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Reinforce customer choices and invite returns.
• Drive results through storytelling and brand knowledge across categories.
• Maintain stockroom organization and POS transactions.

Skills

Professional selling skills

Retail experience

Multitask

Social media awareness

English proficiency

Job description

Kate Spade New York, a global lifestyle brand and part of the Tapestry portfolio, seeks a customer-focused retail associate to greet guests, provide styling advice, and guide purchase decisions with exceptional service.

You will demonstrate product knowledge across handbags, ready-to-wear, jewelry, and accessories while maintaining store operations and contributing to a positive shopping experience.