Style Concierge & Personal Sales Advisor

Brobston Group; Charlotte (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Brobston Group is seeking a Sales Ambassador in Charlotte, NC to create exceptional lifestyle experiences through personalized service and product knowledge. You will build lasting client relationships, drive individual sales, and support store standards and initiatives.

You will engage customers, provide detailed product knowledge, and leverage digital tools to maximize engagement and sales while maintaining visual standards and policy compliance.

Qualifications

• Sales experience in a complex, high-volume, or high-profile specialty environment preferred.
• Strong communication skills and the ability to build positive relationships with customers and colleagues.
• Ability to use digital tools for customer engagement and sales preferred.
• Ability to work a flexible schedule, including days, evenings, and weekends.
• Ability to stand, walk, and move for extended periods and lift or climb up to 30 pounds.

Responsibilities

• Understand customer needs and provide personalized styling recommendations and detailed product knowledge.
• Drive individual sales and support team sales plans through client outreach, wardrobing, and digital tools.
• Build customer relationships, capture client data, and meet or exceed individual performance goals.
• Coach Brand Ambassadors, support team training, and contribute to store initiatives and community outreach.
• Maintain visual standards, follow company policies, and provide feedback on category opportunities.

Skills

Strong communication

Digital tools

Job description

Brobston Group is seeking a Sales Ambassador in Charlotte, NC to create exceptional lifestyle experiences through personalized service and product knowledge. You will build lasting client relationships, drive individual sales, and support store standards and initiatives.

You will engage customers, provide detailed product knowledge, and leverage digital tools to maximize engagement and sales while maintaining visual standards and policy compliance.