Client-Focused Sales & Styling Associate

Brobston Group; Charlotte (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Brobston Group at the Charlotte Premium Outlet is seeking a motivated retail professional to drive sales and deliver an exceptional client experience through personalized styling and proactive follow-up. You will build client relationships, capture data, and guide customers through an elevated shopping journey while supporting store operations, stock, and teamwork.

Ideal candidates bring at least 1 year in retail or customer service, strong communication, and flexibility to work evenings,

Qualifications

• At least 1 year of experience in retail, sales, or a related customer-service role.
• Experience generating sales and developing client relationships.
• Strong communication, organization, follow-up, and time-management skills.
• Computer skills, including point-of-sale systems and Microsoft Office.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Achieve or exceed individual and store sales goals and commercial KPIs.
• Provide welcoming, knowledgeable service and guide clients through an elevated shopping experience.
• Build client relationships, capture client data, and follow up on sales, events, and inquiries.
• Maintain organized sales-floor and stockroom areas and collaborate with store colleagues.

Skills

Communication

Organization

Time management

Customer service

Flexibility

Tools

Point-of-Sale systems

Microsoft Office

Job description

Brobston Group at the Charlotte Premium Outlet is seeking a motivated retail professional to drive sales and deliver an exceptional client experience through personalized styling and proactive follow-up. You will build client relationships, capture data, and guide customers through an elevated shopping journey while supporting store operations, stock, and teamwork.

Ideal candidates bring at least 1 year in retail or customer service, strong communication, and flexibility to work evenings,