Study Buddy Counselor

Hello Neighbor; Pittsburgh (Allegheny County); Hybrid; USD 17,047 - 24,280; Part time

Benefits offered by this job

Hybrid work model

Pittsburgh office

Job summary

Hello Neighbor in Pittsburgh is seeking a Lead Counselor for the Study Buddy program to support refugee youth with online tutoring and community activities. This limited-term, part-time role combines in-person and remote sessions with scheduling 5-8 pm on Tue/Wed/Thu.

You will train volunteers, coordinate loaner Chromebooks, track attendance, and help plan events. The role requires a high school diploma or GED, bilingual or multilingual abilities preferred, and a valid US work authorization.

Qualifications

• High school diploma or GED required.
• Bilingual or multilingual preferred (Arabic, Dari, Pashto, Spanish).
• Experience working with youth and diverse communities is valued.

Responsibilities

• Facilitate Study Buddy tutoring sessions and create engaging virtual environments.
• Interview and onboard new volunteer tutors.
• Plan orientation and coordinate loaner Chromebooks for students.
• Communicate with students, tutors, and families; send reminders.
• Assist with recruitment of tutors and students; coordinate events and activities.

Skills

Interpersonal skills

Multilingual

Education

High school diploma or GED

Tools

Chromebook coordination

Job description

Study Buddy matches students with volunteer tutors for online sessions to support their academic and social-emotional growth. Counselors facilitate sessions and program events, creating an engaging and positive environment for students and tutors.

Founded in 2017, Hello Neighbor works to improve the lives of recently resettled refugee families by matching them with dedicated neighbors to guide and support them in their new home. We’ve expanded beyond our mentorship program to now include health and stabilization services, family and community empowerment programs, and a national program supporting other refugee and immigrant nonprofits around the country

This is a limited-term, part-time non-exempt position dedicated to the 2026-2027 academic year. The lead counselor will work a hybrid in-person/remote schedule, including virtual Study Buddy sessions from 5-8 pm on Tuesdays, Wednesdays, and Thursdays with additional planning, administrative, and meeting time each week. Occasional in-person time will be required at program events and at our Pittsburgh, PA office in Larimer. The successful candidate must be currently authorized to work in the United States.

Reports To:

Youth Education Manager

Key Responsibilities:

• Helps facilitate Study Buddy tutoring sessions, navigating technology needs and creating a fun and engaging virtual environment.
• Interview and conducts onboarding training for new volunteer tutors.
• Helps to plan and participate in kick-off orientation for students and tutors, including coordination of loaner Chromebooks to students
• Communicates with students, tutors, and families including session reminders and relevant messages.
• Connects with students and tutors through ice-breakers and community building activities.
• Collects and organizes data including daily attendance and other reporting.
• Fills in as needed to cover tutor absences
• Responds appropriately to any issues that arise during tutoring sessions and elevates to Youth Education Manager as needed.
• Assists with planning and execution of in-person and virtual events, including orientation trainings, field trips, and community events
• Assists with recruitment of tutors and students
• Helps coordinate distribution of loaner Chromebooks to students
• Participates in regular supervision meetings and relevant staff meetings
• Adheres to Hello Neighbor’s confidentiality guidelines and ensures the appropriate handling of sensitive information
• Other duties as assigned within the scope of position expectations

Preferred Qualifications:

• Bilingual or multilingual in priority language preferred (Arabic, Dari, Pashto, Spanish)
• High school graduate or GED
• Qualified adult, 18 years or older
• Meets academic standards for tutoring and demonstrates ability to provide effective, tailored solutions and support to help students reach their academic potential
• Demonstrated strong interpersonal skills, characterized by compassionate, courteous, cordial, and professional interactions with diverse colleagues, program members, and the community
• Able to cultivate excellent relationships with clients, staff, and partners
• Digital literacy and the ability to learn new software
• Effective collaboration with others through cooperative efforts
• Willingness to work in a fast-paced, multicultural environment
• Valid driver’s license preferred, personal vehicle, and proof of insurance are preferred
• Alignment with and support of Hello Neighbor’s core values

About You:

• A team player
• Energetic, motivated and hardworking
• Experience working with youth
• A problem-solver
• Ability to take direction and work independently as well as collaboratively
• Ability to take initiative and manage multiple tasks and projects at a time
• Passion for community building, refugee and immigrant rights
• Cultural sensitivity and the ability to work effectively with people from diverse backgrounds
• Excellent writing, communication and organizational skills
• Lived migration experience and/or fluency in other languages a plus

Additional Details:

• This is a limited-term, part-time non-exempt hybrid position at our Pittsburgh office in the Larimer neighborhood
• Clearances required: Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal History Clearance, Federal Bureau of Investigations (FBI) Criminal History Clearance (PA Act 23 & Act 24); Mandatory Reporter training may also be required depending on job requirements
• Applications are accepted on a rolling basis.
• Selected candidates will be invited to interview on a rolling basis.
• Anticipated start date: 8/25/26
• The successful candidate must be currently authorized to work in the United States
• Hourly Rate: $15/hour, 12-15 hours/week
• Note: the Study Buddy program follows school calendars and will include winter and spring break weeks off.
• This role is seasonal and will end at the end of the 2026-2027 Academic Year

Equal Opportunity Employer

At Hello Neighbor, we are committed to being an inclusive workplace where diversity in all its forms is championed. Hello Neighbor is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants with criminal histories, consistent with legal requirements. If you require special accommodation, please let us know.

All Applications Welcome

Data shows that women more frequently do not apply to a job because they don’t feel that they meet all of the qualifications listed. Our job descriptions are general overviews, not a mandatory comprehensive list. If you feel passionate about our efforts and believe that you have the skills to contribute to the growth of our organization, we want to hear from you!