Studio Supervisor: Frontline Leader in Nolita

STUDS; New York (NY); On-site; USD 42,640 - 52,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

401(k) Plan

Paid Time Off

Employee Discount on Jewelry

Job summary

Studs in Nolita, New York, NY is seeking a Studio Supervisor to support daily Studio operations and lead floor execution. This non-managerial role requires strong judgment, a reliable work ethic, and the ability to open and close the Studio during shifts.

You will ensure a consistent customer and brand experience, model our values, reinforce service standards, and support operational execution. The role pays an hourly rate of $20.50 and is a full-time position reporting to the Studio Manager.

Qualifications

• Prior experience in a keyholder or shift lead role with independent operations.
• Must be available to work a flexible schedule up to 5 days per week (32+ hours), including evenings, weekends, and holidays.
• Weekend availability is required.
• Full-Time employees are expected to prioritize Studs as their primary employment commitment.
• Proven track record of professionalism, reliability, and sound judgment in a customer-facing environment.
• Comfortable standing for extended periods (up to 8+ hours) and able to lift/move at least 20 lbs.
• Able to handle chemicals safely and follow all relevant health, safety, and compliance protocols.
• Confident operating solo and taking ownership of floor leadership responsibilities when assigned.
• Brings a positive attitude, receives feedback well, and contributes to a collaborative, service-oriented team culture.

Responsibilities

• Opens and closes the Studio independently and ensures all opening/closing procedures are completed accurately.
• Supports daily execution of visual merchandising, supply restocks, and Studio upkeep.
• Reviews daily business and helps implement strategies to drive results.
• Acts as a floor leader during assigned shifts, helping structure the team to deliver both sales and service goals.
• Upholds compliance with safety and brand standards, including regulations tied to piercing and Studio cleanliness.
• Delivers exceptional service and educates customers on the Studs experience.
• Supports service recovery and escalates customer concerns as needed.
• Ensures a warm, welcoming, and consistent customer journey aligned with our service expectations.
• Sets a strong example for professionalism, inclusion, and accountability.
• Provides real-time feedback and support to teammates when appropriate, escalating as needed.

Job description

Studs in Nolita, New York, NY is seeking a Studio Supervisor to support daily Studio operations and lead floor execution. This non-managerial role requires strong judgment, a reliable work ethic, and the ability to open and close the Studio during shifts.

You will ensure a consistent customer and brand experience, model our values, reinforce service standards, and support operational execution. The role pays an hourly rate of $20.50 and is a full-time position reporting to the Studio Manager.