Studio & Retail Experience Manager

Confidential; Vista (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

Confidential is seeking a Studio & Retail Store Manager to oversee day-to-day office operations, support multiple teams, and manage on-site photo studio rentals and a retail outlet. This role requires proactive, detail-oriented multitasking and a passion for efficient operations.

You’ll coordinate studio bookings, prepare contracts, process payments, manage inventory, and ensure safety and compliance across the office and warehouse space.

Qualifications

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Responsibilities

• Manage the studio booking calendar, inquiries, tours, quotes, and listings on rental platforms (e.g., Peerspace, Giggster)
• Prepare rental agreements and collect certificates of insurance, waivers, and deposits
• Process rental payments, invoices, and refunds, and coordinate reconciliation with Accounting
• Serve as on-site contact for rental clients, including check-in, access, load-in/load-out, and turnover
• Maintain studio equipment inventory and arrange repairs and purchases
• Enforce studio policies and coordinate bookings so they don’t conflict with internal shoots or warehouse operations
• Track and report monthly studio revenue, utilization, and expenses
• Oversee daily retail operations, including opening and closing procedures
• Receive, stock, and organize retail inventory
• Manage POS transactions, cash handling, returns, and daily sales reconciliation
• Maintain an organized, clean, safe, and welcoming office and warehouse space
• Manage office supplies, equipment, inventory, mail, and packages
• Coordinate facilities contractors, vendors, and on-site service visits (IT, maintenance, etc.)
• Obtain vendor quotes, support vendor contracts, and communicate maintenance needs with building owners
• Keep the office compliant with health and safety regulations (Cal/OSHA, fire code, emergency procedures)
• Strong scheduling skills across multiple calendars, bookings, vendors, and events
• Proficiency in Microsoft 365 (especially Excel) and Google Workspace
• Experience with vendor contracts, budgets, or invoicing
• Excellent written and verbal communication skills
• Sound judgment, discretion with confidential information, and the ability to work independently

Skills

Office management

Facilities management

Operations

Customer service

Vendor management

Scheduling

Microsoft 365

Education

Associate’s degree or equivalent experience

Tools

Excel

Google Workspace

PM software

Job description

Confidential is seeking a Studio & Retail Store Manager to oversee day-to-day office operations, support multiple teams, and manage on-site photo studio rentals and a retail outlet. This role requires proactive, detail-oriented multitasking and a passion for efficient operations.

You’ll coordinate studio bookings, prepare contracts, process payments, manage inventory, and ensure safety and compliance across the office and warehouse space.