Studio Operations & People Lead

CADY; Town of Florida (NY); On-site; USD 25,000 - 36,000; Full time

Job summary

CADY Miramar studio is seeking an Assistant Studio Manager to support operations and customer experience. This leadership role includes supervising staff, handling administrative tasks, and contributing to studio and sales goals. During retail hours, you’ll assist with check-in/out, session flow, and on-the-spot coaching.

You will also address escalated issues and help allocate resources. Your path offers growth as a people and retail leader, with a focus on delivering an exceptional experience

Qualifications

• Must be at least 18 years of age.
• High School diploma or equivalent.
• Must pass a satisfactory background check.
• Valid driver's license and reliable transportation.
• Available to work weekend hours during busy season.
• Flexible, with a team player mentality; Willingness to collaborate with colleagues on ideas and initiatives.
• Professional demeanor at all times with both customers and team members.
• Able to read and write in English.
• Able to communicate verbally and in writing with customers and team members.
• Able to prioritize tasks.
• Able to lead, supervise, and/or manage team members.

Responsibilities

• Support in strategy and execution toward achieving revenue and retail goals.
• Interact with customers to contribute to an amazing experience.
• Recruit, train, and develop the studio team.
• Assist with creating the schedule and approving time cards.
• Problem solving issues that arise from staff or customers (complaints, grievances etc) and taking action for prevention.
• Ensure the flow of traffic on the studio floor is running smoothly.
• Assist with weekly inventory.
• Ensure the studio is organized and presentable in all areas.
• Confirm opening and closing procedures are properly completed daily.
• Other duties and responsibilities as assigned.

Skills

Team leadership

Customer service

Communication

English proficiency

Prioritization

Collaboration

Education

High School diploma or equivalent

Job description

CADY Miramar studio is seeking an Assistant Studio Manager to support operations and customer experience. This leadership role includes supervising staff, handling administrative tasks, and contributing to studio and sales goals. During retail hours, you’ll assist with check-in/out, session flow, and on-the-spot coaching.

You will also address escalated issues and help allocate resources. Your path offers growth as a people and retail leader, with a focus on delivering an exceptional experience