Studio Operations Leader — Customer Experience

CADY; Cedar Park (TX); On-site; USD 23,419 - 31,684; Full time

Job summary

CADY in Austin Cedar Park is seeking an Assistant Studio Manager to support studio operations and customer experience. This full-time role serves on the front line during retail hours, guiding session flow, check-in/out, and delivering an exceptional guest experience.

You will supervise the studio team, assist with scheduling and time-card approval, recruit and train staff, and help resolve customer issues. A pathway to growth as a people and retail leader is available.

Qualifications

• Must be at least 18 years old.
• High School diploma or equivalent.
• Must pass a satisfactory background check.
• Valid driver’s license and reliable transportation.
• Available to work weekend hours.
• Able to read and write in English.
• Able to lead, supervise, and/or manage team members.

Responsibilities

• Support in strategy and execution of strategy toward achieving revenue and retail goals.
• Interact with customers to contribute to an amazing experience.
• Recruit, train, and develop the studio team.
• Assist with creating the schedule and approving time cards.
• Problem solving issues that arise from staff or customers and taking action for prevention.
• Ensure the flow of traffic on the studio floor is running smoothly.
• Additional duties: weekly inventory, maintain a presentable studio, confirm opening/closing procedures.

Skills

Customer service

Leadership

Communication

Team collaboration

Time management

Education

High School diploma or equivalent

Job description

CADY in Austin Cedar Park is seeking an Assistant Studio Manager to support studio operations and customer experience. This full-time role serves on the front line during retail hours, guiding session flow, check-in/out, and delivering an exceptional guest experience.

You will supervise the studio team, assist with scheduling and time-card approval, recruit and train staff, and help resolve customer issues. A pathway to growth as a people and retail leader is available.