Studio Operations Lead — Portrait Experience & Growth

CADY; San Jose (CA); On-site; USD 75,000 - 90,000; Full time

Job summary

CADY Studio Manager oversees hourly associates across four studio locations, ensuring an unforgettable Senior portrait experience. The role balances client experience, sales activities, and facility management, driving financial performance and team engagement.

You will lead a sales- and service-oriented team, hire and coach staff, manage staffing budgets, and maintain studio standards. Weekend availability is required, with strong leadership and strong communication across departments.

Qualifications

• Leadership and people-management experience in fast-paced retail/ops.
• Ability to drive sales, customer experience, and budget adherence.
• Excellent communication and multitasking skills.
• Availability to work weekend hours.
• English literacy and professional demeanor.
• College or high school diploma as stated.

Responsibilities

• Achieve financial objectives by exceeding sales goals and managing budget.
• Hire, train, coach, and mentor a sales/service team.
• Maintain staffing levels and labor hours within budget.
• Ensure high customer satisfaction via reviews and surveys.
• Maintain studio conditions and visual merchandising standards.
• Regularly report on KPIs and propose growth ideas.
• Collaborate with other CADY teams to improve customer experience.

Skills

Leadership

Business orientation

Team management

Communication skills

Time management

English proficiency

Education

High school diploma or equivalent

College preferred

Tools

Business systems

Job description

CADY Studio Manager oversees hourly associates across four studio locations, ensuring an unforgettable Senior portrait experience. The role balances client experience, sales activities, and facility management, driving financial performance and team engagement.

You will lead a sales- and service-oriented team, hire and coach staff, manage staffing budgets, and maintain studio standards. Weekend availability is required, with strong leadership and strong communication across departments.