Studio Team Lead: Customer Experience & Growth

Cady-2; Acworth (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

CADY is seeking an Assistant Studio Manager in Acworth, GA to lead studio operations and enhance customer satisfaction. You will supervise the team, support scheduling, and assist in achieving sales goals while ensuring a high-quality guest experience during retail hours.

You will also coach staff, handle escalations, and contribute to continuous improvement, with growth opportunities into a people and retail leadership role.

Qualifications

• Must be at least 18 years of age.
• High School diploma or equivalent required.
• Must pass a satisfactory background check.
• Valid driver’s license and reliable transportation required.
• Available to work weekend hours during busy season.
• Professional demeanor at all times with customers and team members.
• Able to read and write in English.
• Able to communicate verbally and in writing with customers and team members.
• Able to prioritize tasks and manage time effectively.
• Able to lead, supervise, and/or manage team members.
• Willingness to collaborate with colleagues on ideas and initiatives.

Responsibilities

• Support strategy to achieve revenue and retail goals.
• Interact with customers to contribute to an exceptional experience.
• Recruit, train, and develop the studio team.
• Assist with schedule creation and approving time cards.
• Address staff or customer issues and help prevent recurrence.
• Ensure smooth floor traffic flow and overall operations.
• Assist with weekly inventory and keep the studio organized.

Skills

Team leadership

Customer service

Communication

Problem solving

Time management

Education

High School diploma or equivalent

Job description

CADY is seeking an Assistant Studio Manager in Acworth, GA to lead studio operations and enhance customer satisfaction. You will supervise the team, support scheduling, and assist in achieving sales goals while ensuring a high-quality guest experience during retail hours.

You will also coach staff, handle escalations, and contribute to continuous improvement, with growth opportunities into a people and retail leadership role.