Studio Operations Lead, South Boston

B/SPOKE Studios; Boston (MA); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Studio membership

Health and wellness perks

Paid time off

Bonus program

Job summary

B/SPOKE Studios in South Boston, MA, is seeking an Assistant Studio Manager to lead daily operations, manage a high-performance team, and ensure an exceptional customer experience across the South Boston location.

This full-time, on-site role reports to the General Manager and offers base compensation of $50,000–$55,000 plus up to 10% bonus, plus benefits like studio membership and paid time off.

Qualifications

• Experience managing a front desk or studio operations.
• Ability to coordinate staff schedules and payroll.
• Strong communication and guest service skills.

Responsibilities

• Lead and manage daily operations at the South Boston studio.
• Oversee front desk staff recruitment, training, and development.
• Support implementing sales and marketing strategies to acquire and retain clients.
• Ensure studio is clean, well-maintained, and stocked with necessary equipment.
• Track key metrics and assist in reporting to leadership.

Skills

Staff Management

Customer Service

Operations

Team Leadership

Job description

B/SPOKE Studios in South Boston, MA, is seeking an Assistant Studio Manager to lead daily operations, manage a high-performance team, and ensure an exceptional customer experience across the South Boston location.

This full-time, on-site role reports to the General Manager and offers base compensation of $50,000–$55,000 plus up to 10% bonus, plus benefits like studio membership and paid time off.