Studio Operations Lead - Part-Time (On-Site)

B/SPOKE Studios; Boston (MA); On-site; USD 28,000 - 44,000; Part time

Job summary

B/SPOKE Studios in Boston is seeking a Studio Lead for a part-time, on-site role with non-traditional retail hours. The position is designed to support the studio leadership team and drive operations to help the studio reach its full potential.

You will work across shared core tasks and two tracks—Operations and Flex—covering facilities, inventory, scheduling, safety, and revenue support. A hospitable, proactive mindset is essential.

Qualifications

• Be hospitable, positive and hard-working

Responsibilities

• Function as MOD - set the tone for every shift
• Regularly communicate to studio leadership any issues that arise during the shift
• Assist the Studio Leadership in daily studio tasks and projects
• SOP Training - share knowledge and best practices with staff
• Maintain daily checklists and ensure studio team is completing them to B/SPOKE standard
• Provide high-level customer service and hospitality to clients
• Champion the B/SPOKE experience
• Delegate tasks to peers
• Lead by example
• Assist leadership team with additional responsibilities, as needed
• Assist with the training and coaching of new hires
• Maintain knowledge of all studio operations, memberships and promotions
• Deliver timely feedback to peers and management
• Set schedule: 3-4 days per week (approximately 25 hours per week)
• Defined KPI deliverables
• Involvement in staff and class scheduling
• Participation in ordering and budgeting processes

Job description

B/SPOKE Studios in Boston is seeking a Studio Lead for a part-time, on-site role with non-traditional retail hours. The position is designed to support the studio leadership team and drive operations to help the studio reach its full potential.

You will work across shared core tasks and two tracks—Operations and Flex—covering facilities, inventory, scheduling, safety, and revenue support. A hospitable, proactive mindset is essential.