Studio Operations & Client Experience Lead

Barry's; San Francisco (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading fitness studio in San Francisco is seeking a Client Operations Lead to enhance client experiences and ensure operational excellence. This role requires strong hospitality skills and a friendly, outgoing personality, along with a commitment to team culture. The ideal candidate should be available for 4 to 5 shifts weekly, including weekends. Join us in creating memorable experiences for our fitness community and play a vital role in maintaining our studio's high standards.

Qualifications

• Strong alignment with Barry’s Mission, Vision, and Values.
• Availability to work 4 to 5 shifts including weekends.
• Cooperative manner with a focus on teamwork.

Responsibilities

• Serve as studio leader in absence of GM/AGM/COS.
• Support the client experience with hospitality.
• Motivate team and build positive morale.

Skills

Strong hospitality customer service skills

Friendly, outgoing personality

Ability to prioritize

Job description

A leading fitness studio in San Francisco is seeking a Client Operations Lead to enhance client experiences and ensure operational excellence. This role requires strong hospitality skills and a friendly, outgoing personality, along with a commitment to team culture. The ideal candidate should be available for 4 to 5 shifts weekly, including weekends. Join us in creating memorable experiences for our fitness community and play a vital role in maintaining our studio's high standards.