Client Experience & Studio Operations Lead

Barry's; Walnut Creek (CA); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading fitness studio in Walnut Creek is seeking a Client Operations Lead to enhance client experiences and boost studio operations. The ideal candidate should embody exceptional hospitality skills and have a friendly, outgoing personality. Responsibilities include providing top-notch customer service, supporting team initiatives, and maintaining studio cleanliness. Candidates must be flexible with shifts and eager to create lasting connections within the fitness community. This role is vital for fostering a positive experience aligned with the company's values.

Qualifications

• Must be a patient, courteous listener, able to show empathy.
• Availability to work 4 to 5 shifts, one being a weekend day.
• Candidates must be at least 18 years or older to apply.

Responsibilities

• Ensure all existing and new clients are provided with the highest level of hospitality.
• Support the client experience with hospitality and studio amenities.
• Acting as a positive brand ambassador.

Skills

Strong hospitality customer service skills

Friendly, outgoing personality

Ability to prioritize in a fast-paced environment

Team collaboration

Job description

A leading fitness studio in Walnut Creek is seeking a Client Operations Lead to enhance client experiences and boost studio operations. The ideal candidate should embody exceptional hospitality skills and have a friendly, outgoing personality. Responsibilities include providing top-notch customer service, supporting team initiatives, and maintaining studio cleanliness. Candidates must be flexible with shifts and eager to create lasting connections within the fitness community. This role is vital for fostering a positive experience aligned with the company's values.