Client Experience & Studio Operations Lead

Barry's; San Jose (CA); On-site; USD 23,298 - 33,182; Part time

Job summary

A leading fitness studio in San Jose is seeking a Client Operations Lead to ensure exceptional client experiences and support studio sales and operations. This role involves overseeing customer interactions, maintaining studio cleanliness, and fostering a positive team culture. Ideal candidates should have strong customer service skills, a friendly personality, and the ability to work flexible shifts, including weekends. The position offers a competitive pay rate of $20.50 per hour.

Qualifications

• Candidates must be at least 18 years or older to apply.
• Strong alignment with Barry’s Mission, Vision, and Values.
• Must be a patient, courteous listener, able to show empathy.

Responsibilities

• Serve as studio leader in absence of GM/AGM/COS.
• Deliver first-class client experience and hospitality.
• Support in cleaning and maintaining studio spaces.

Skills

Strong hospitality customer service skills

Friendly, outgoing personality

Ability to prioritize

Detail-oriented

Cooperative team player

Job description

A leading fitness studio in San Jose is seeking a Client Operations Lead to ensure exceptional client experiences and support studio sales and operations. This role involves overseeing customer interactions, maintaining studio cleanliness, and fostering a positive team culture. Ideal candidates should have strong customer service skills, a friendly personality, and the ability to work flexible shifts, including weekends. The position offers a competitive pay rate of $20.50 per hour.