Studio Operations & Client Experience Assistant

Georgia Entertainment News; Atlanta, Northern (GA, KY); Hybrid; USD 30,000 - 42,000; Full time

Job summary

Catapult Acting Studios in Atlanta is hiring Studio Support Assistants to help manage daily operations, scheduling, and client services. This 100% in-person role requires organization, initiative, and a warm, professional demeanor with families and students.

You will work with class management software and coordinate communication, registrations, and scheduling while supporting coaches and staff. The position offers growth within a creative studio environment.

Qualifications

• Strong general computer and technology skills are required.
• Experience with Google Workspace/Drive and Google Sheets is strongly preferred.
• Experience with Acuity, Canva, Mailchimp, iMovie, Sawyer or similar platforms is a plus.
• Must be comfortable independently learning and troubleshooting unfamiliar software.
• Comfort and curiosity to use AI tools to improve efficiency and processes is a strong plus.
• Strong written and verbal communication skills.

Responsibilities

• Support daily studio operations, scheduling, classes, instructors, and client needs.
• Work in Sawyer and Acuity to manage registrations, rosters, appointments, schedules, client accounts, and class information.
• Assist with client emails, phones, in-person support, and explaining Catapult services to prospective clients.
• Help maintain inbox and ensure timely professional responses.
• Lead coverage for on-site studio opening and closing duties on some days.
• Maintain accurate spreadsheets, data, calendars, and shared files using Google Workspace/Drive.
• Assist in planning class semesters and sessions, including dates, descriptions, and materials.
• Organize outreach and scheduling for Teaching Assistants for youth/teens.
• Support coaches and staff with on-site needs and schedule changes.
• Keep studio organized, stocked, and prepared, including light housekeeping as needed.
• Ensure instructors, TAs, classrooms, and materials are ready for upcoming classes.
• Flexible in taking on additional duties to help clients and team.

Skills

Organization

Self-starter

Customer service

Communication

Tech savvy

Independent work

Problem solving

Tools

Google Workspace

Acuity

Canva

Mailchimp

iMovie

Sawyer

Job description

Catapult Acting Studios in Atlanta is hiring Studio Support Assistants to help manage daily operations, scheduling, and client services. This 100% in-person role requires organization, initiative, and a warm, professional demeanor with families and students.

You will work with class management software and coordinate communication, registrations, and scheduling while supporting coaches and staff. The position offers growth within a creative studio environment.