On-Site Studio Support & Scheduling Coordinator

Catapult Acting Studios; Atlanta (GA); On-site; USD 17,000 - 25,000; Part time

Job summary

Catapult Acting Studios in Atlanta is seeking one full-time or two part-time Studio Support Assistants to help with daily operations, scheduling, classes, and client services at our in-person studio. You will manage registrations, rosters, appointments, and class information using Sawyer and Acuity, while delivering friendly, organized support to clients and staff.

Ideal candidates are highly organized self-starters with strong communication skills, comfort with technology, and a proactive

Qualifications

• Strong general computer and technology skills are required.

Responsibilities

• Support daily studio operations, scheduling, classes, instructors, and client needs.
• Manage registrations, rosters, appointments, schedules, client accounts, and class information in Sawyer and Acuity.
• Assist with client emails, phones, in-person support, and help prospective clients learn what Catapult does.
• Help maintain the [e-mail] inbox, coordinated with the team, to ensure timely and professional responses.
• Lead coverage for on-site studio opening, answering phones and general support on some days, and closing studio on other days.
• Maintain accurate spreadsheets, data, calendars, and shared files using Google Workspace/Drive and/or other future tools.
• Assist in planning class semesters and sessions, including dates, descriptions, and materials.
• Keep track of outgoing emails we need to send to current students, Conservatory students, and several other segments of clients and non-clients.
• Support coaches and staff with real-time studio needs, including room availability, schedule changes, and accommodating a variety of on-the-spot needs.
• Help keep the studio organized, stocked, and prepared for what’s coming next, including opening and closing responsibilities as needed.
• Help ensure instructors, TAs, classrooms, and materials are ready for upcoming classes.
• Organize and secure Teaching Assistants for youth and teen classes, including outreach, scheduling, communications, assignments, and tracking.
• Help ensure coaches are on track for their private appointments, and do what you can to support them and our clients who are coming in and out for appointments.
• Proactively identify scheduling, registration, coverage, or operational issues and work to resolve them before they become larger problems.
• This position might help provide basic creative support using Canva, Mailchimp, iMovie, and other digital tools.
• Catapult is continually looking for new and better ways to do things – this position must be flexible and willing to see opportunity for change, and evolve what we are doing to be more effective and efficient.

Skills

Highly organized

Dependable

Detail-oriented

Self-starter

Problem solver

Customer service

Communication skills

Tools

Google Workspace

Google Sheets

Acuity

Canva

Mailchimp

iMovie

Sawyer

Job description

Catapult Acting Studios in Atlanta is seeking one full-time or two part-time Studio Support Assistants to help with daily operations, scheduling, classes, and client services at our in-person studio. You will manage registrations, rosters, appointments, and class information using Sawyer and Acuity, while delivering friendly, organized support to clients and staff.

Ideal candidates are highly organized self-starters with strong communication skills, comfort with technology, and a proactive