Studio Manager/Lead Sales Associate

Stretch Zone; Oklahoma City (OK); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid time off

Training & development

Bonus based on performance

Flexible schedule

Competitive pay + commission

On-the-job training

2 stretch sessions per month

Job summary

Stretch Zone in Oklahoma City is seeking a Studio Manager to oversee daily operations, drive membership growth, and deliver exceptional member experiences with practitioner-assisted stretching.

You will lead and develop a high-performing team, coach Sales Associates, manage schedules, handle phones, and ensure KPIs, daily and monthly goals are met.

The role emphasizes a culture of excellence, accountability, and service, with competitive pay including base + commission and paid time off.

Qualifications

• Experience managing 1–2 team members.
• Retail sales experience including cash handling and KPI tracking.
• Familiarity with P&L and basic financial concepts.

Responsibilities

• Open and prepare the studio for members each day.
• Greet members, check in, and provide personalized service.
• Coach Sales Associates, manage schedule, answer phones, follow up on appointments.
• Support the team in meeting membership sales goals by communicating value of stretching.
• Monitor KPIs and ensure daily/monthly goals are met, addressing member questions with professionalism.
• Foster a culture of excellence, accountability, and service.

Skills

Team management

Retail sales

Cash handling

KPIs

P&L familiarity

Job description

Benefits:

• Paid time off
• Training & development
• Bonus based on performance
• Flexible schedule
  

As a Studio Manager, you’ll oversee day-to-day operations, drive membership growth, and help members experience the benefits of practitioner-assisted stretching—all while leading and developing a high-performing team.

What We Offer

• Competitive pay, including base + commission
• Regular performance reviews with base pay increase potential
• Paid time off
• On-the-job training
• 2 stretch sessions per month
  

A Day in the Life

• Your day starts by opening the studio and ensuring everything is clean, organized, and ready to welcome members.
• As members arrive, you greet them by name, check them in, and make sure each person feels comfortable and cared for.
• Throughout the day, you lead by example—coaching Sales Associates, checking the schedule, answering phones, and following up on missed appointments.
• You support the team in meeting membership sales goals by demonstrating how to communicate the value of practitioner-assisted stretching.
• Between appointments, you're tracking performance metrics, reviewing KPIs, and ensuring the studio is hitting daily and monthly goals. If a member has a question or concern, you're there to resolve it with professionalism and a personal touch.
• Every day, you're building a culture of excellence, accountability, and service.
  

Requirements

• Paid experience managing 1–2 team members.
• Retail sales experience (cash handling, KPIs, P&L familiarity).
• A genuine passion for health, wellness, and helping others succeed.
  

About Stretch Zone

Using patented equipment and proven protocols, Stretch Zone practitioners help members improve athletic performance, increase range of motion, reduce stiffness, and enhance overall reaction time.