Studio Manager: Ear Piercing Experience Leader

Rowan; Boulder (CO); On-site; USD 60,000 - 90,000; Full time

Job summary

Rowan is seeking a Store Manager for the Pearl Street studio in Boulder. You will lead daily operations, focus on safety and a warm customer experience, and drive sales while overseeing Nurse Piercers and Sales Associates. A strong leader with a passion for retail and brand standards will thrive in this role.

You will recruit, schedule, and develop the team, maintain clean, compliant studios, and engage with the community to grow brand presence and appointments.

Qualifications

• Experience leading a retail or service team.
• Strong written and verbal communication.
• Commitment to safety and Rowan standards.

Responsibilities

• Oversee daily studio operations with focus on safety and customer experience.
• Lead, coach, and monitor Nurse Piercers and Sales Associates.
• Drive revenue targets through optimized appointments and product sales.
• Ensure inventory control, POS accuracy, and loss prevention.
• Train new staff on procedures, safety protocols, and product knowledge.

Skills

Customer service

Team leadership

Sales coaching

Retail operations

Tools

POS systems

Job description

Rowan is seeking a Store Manager for the Pearl Street studio in Boulder. You will lead daily operations, focus on safety and a warm customer experience, and drive sales while overseeing Nurse Piercers and Sales Associates. A strong leader with a passion for retail and brand standards will thrive in this role.

You will recruit, schedule, and develop the team, maintain clean, compliant studios, and engage with the community to grow brand presence and appointments.