Studio Manager

Colvin Resources Group; Dallas (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Colvin Resources Group is seeking a dynamic General Manager for a modern wellness studio. You will lead a passionate team, oversee operations, and drive exceptional client experiences while ensuring profitability.

The role emphasizes leadership, sales performance, customer service, and rigorous operational standards in a fast-paced wellness setting. A strong communicator and coach will thrive here, with emphasis on accountability and growth.

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years of management experience with direct team leadership.
• Proven sales ability and a service-first mindset.
• Clear, warm, and direct communicator with staff and clients.
• Highly organized with sharp time management; able to juggle operations, people, and financials.

Responsibilities

• Lead recruitment, training, and performance reviews for a motivated, high-performing team.
• Oversee daily studio operations, scheduling, payroll, and compliance with deadlines.
• Drive in-studio sales, set ambitious goals, and coach the team to convert guests into members.
• Develop and manage the studio budget, revenue forecasting, and cost control.
• Cultivate relationships with local businesses and wellness professionals to identify growth opportunities.

Skills

Leadership

Sales

Customer service

Coaching

Communication

Time management

Education

Bachelor's degree or equivalent experience

Job description

We're seeking a dynamic General Manager for our modern wellness studio to lead our team and drive our mission forward. As the General Manager, you'll oversee day-to-day operations and sales, lead a passionate team, and deliver exceptional client experiences. The ideal candidate is a strong leader with a passion for wellness, proven sales and management skills, and a commitment to operational excellence.

KEY RESPONSIBILITIES

Leadership &Team Management

• Recruit, train, and manage a motivated, high-performing team
• Foster a positive, collaborative culture that encourages staff development and accountability
• Conduct regular performance reviews, providing coaching and growth opportunities
• Oversee scheduling, timekeeping, and payroll to ensure accuracy and compliance with deadlines

Operational Management

• Oversee daily studio operations, ensuring the facility is clean, organized, and running smoothly
• Implement and enforce policies, procedures, and service standards to maintain high-quality experiences
• Manage inventory, procurement, and equipment maintenance, including preventative care and service agreements
• Ensure compliance with safety standards, including OSHA requirements, injury and illness prevention, and emergency preparedness; conduct safety training quarterly
• Review and respond to incident reports, following up with clients and team members as appropriate

Client Relations

• Deliver exceptional customer service, addressing inquiries, feedback, and concerns with care and urgency
• Develop strategies to increase client satisfaction, retention, and loyalty
• Resolve client concerns promptly and professionally, turning challenges into opportunities
• Drive in-studio sales, setting ambitious goals and coaching the team to convert new guests into members
• Manage promotional campaigns and loyalty programs to attract and retain clients
• Identify local growth opportunities by cultivating relationships with businesses, wellness professionals, and community organizations
• Stay current on all services, products, and benefits to sell confidently with a service-first approach
• Develop and manage the studio budget, including revenue forecasting and cost control
• Track financial performance against sales targets, profit margins, and operational expense benchmarks
• Analyze financial reports and dashboards weekly to identify trends, improve efficiencies, and meet profitability goals

WHAT WE'RE LOOKING FOR

• Bachelor's degree or equivalent experience
• 5+ years of management experience with direct team leadership; wellness, fitness, or hospitality background a plus
• Proven sales ability and a genuine service-first mindset
• Natural leader with a passion for motivating a team toward a shared goal and a talent for coaching
• Clear, warm, and direct communicator with both staff and clients
• Highly organized with sharp time management; able to juggle operations, people, and financials simultaneously
• Sound judgment and initiative; comfortable making decisions independently
• Collaborative by nature, with a talent for bringing people together around shared goals
• Hungry to learn, quick to adapt, and open to feedback
• Genuinely passionate about wellness and our mission