Studio Manager

Stretch Zone - 1021; Celebration (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Training & development

Wellness resources

Performance bonus

Job summary

Stretch Zone is seeking an experienced Studio Manager to lead daily operations, drive membership revenue, and command respect across the studio. You’ll oversee front‑desk sales personnel and certified stretch practitioners, enforce accountability, and cultivate a high‑performance, results‑driven culture on-site.

The role requires supervising the entire studio team, achieving revenue targets, and maintaining brand standards, with a 36‑hour weekly schedule (Tue–Sat).

Qualifications

• Proven Leadership Experience in a supervisory or management role.
• Strong command and maturity to lead a diverse team and enforce accountability.
• Demonstrated success in meeting sales quotas, tracking KPIs, and managing schedules.
• Clear, direct communication skills with ability to provide constructive feedback and resolve conflicts.
• Full availability to work the 36-hour Tuesday–Saturday shift schedule.

Responsibilities

• Total Studio Leadership & Direct Oversight: supervise the entire studio roster and scheduling, ensuring coverage and smooth handovers.
• Team Accountability & Development: set high performance standards, conduct regular one‑on‑ones, address underperformance, mentor practitioners for leadership roles.
• Revenue & Sales Growth: own studio revenue targets, conversion rates, and retention KPIs; guide front-desk sales and local marketing initiatives.
• Operational Continuity & Daily Handovers: lead daily mid‑shift syncs to review data, manage transitions, ensure brand execution across shifts.
• Member Service & Facility Standards: resolve escalated client inquiries with authority, maintain cleanliness, and ensure great session experiences during all visits.

Skills

Leadership

Sales KPIs

People Management

Communication

Scheduling

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources
• Bonus based on performance

About the Role

Stretch Zone is seeking an experienced, assertive, and business-minded Studio Manager to lead daily operations, drive membership revenue, and command respect across our entire studio. In this role, you will serve as the top operational authority on-site—managing both front-desk sales personnel and certified stretch practitioners, enforcing accountability, and creating a high-performance culture centered on member results.

Schedule & Hours

• Schedule: Tuesday – Friday (1:00 PM – 8:00 PM) & Saturday (8:00 AM – 4:00 PM)
• Total Hours: 36 hours per week (Full-Time)
• Days Off: Sunday & Monday

Key Responsibilities

• Total Studio Leadership & Direct Oversight: Supervise and lead the entire studio roster, including the Lead Sales Associate (LSA), sales staff, and stretching practitioners. Ensure flawless shift coverage, handle master scheduling, and resolve day-to-day operational hurdles.
• Team Accountability & Development: Establish high performance standards, conduct regular one‑on‑ones, address underperformance swiftly and directly, and mentor standout practitioners for future floor‑leadership opportunities.
• Revenue & Sales Growth: Own studio revenue targets, conversion rates, and retention KPIs. Manage lead follow‑up systems, guide the front‑desk sales team, and drive local grassroots marketing initiatives.
• Operational Continuity & Daily Handovers: Lead structured daily mid‑shift syncs with the morning Lead Sales Associate to review conversion data, transition floor management, and ensure consistent brand execution across all shifts.
• Member Service & Facility Standards: Resolve escalated client inquiries with authority and professionalism, uphold rigorous cleanliness standards, and ensure brand‑aligned customer experiences throughout every session.

Qualifications & Ideal Profile

• Proven Leadership Experience: 3+ years of direct supervisory or management experience in a fitness, wellness, retail, or service‑driven environment.
• Strong Command & Maturity: A decisive, mature leader with the natural confidence to command respect, enforce workplace accountability, and manage a diverse team of sales associates and practitioners.
• Sales & Business Acumen: Demonstrated success in meeting sales quotas, tracking conversion metrics (KPIs), managing schedules, and understanding studio P&L drivers.
• Communication & Conflict Resolution: Clear, direct communication skills with the ability to provide constructive feedback, de‑escalate customer concerns, and maintain a unified team dynamic.
• Schedule Commitment: Full availability to work the required 36‑hour Tuesday through Saturday shift schedule without conflict.

What We Offer

• Competitive base salary plus performance‑based commissions and monthly bonuses
• Clear advancement roadmap toward multi‑unit and regional leadership
• Paid time off (PTO) and paid holidays
• Paid management, systems, and on‑the‑job operational training
• Complimentary employee stretch sessions
• Regular team‑building lunches, events, and wellness perks

About Stretch Zone

Stretch Zone is the pioneer in practitioner‑assisted stretching, utilizing patented equipment and proprietary neuromuscular protocols to enhance mobility, improve athletic performance, and change lives. We cultivate an energetic, purpose‑driven workplace where high standards, personal accountability, and community well‑being go hand in hand.