Studio Manager

Stretch Zone, Inc; Charlotte (NC); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Competitive pay including base + commission

Paid management training

Free stretch sessions

Quarterly team lunches

Annual holiday party

Wellness stipends

Job summary

Stretch Zone, Inc seeks a Studio Manager in Charlotte, NC to oversee day-to-day operations, enhance membership growth, and ensure a positive client experience through excellent service. This role involves leading a team, monitoring performance, and achieving membership sales goals. Candidates should have management experience, retail sales skills, and a passion for wellness. Amenities include health insurance, competitive pay, flexible schedules, and opportunities for advancement.

Qualifications

• Paid experience managing 1–2 team members required.
• Retail sales experience with KPIs and cash handling needed.
• Genuine passion for health and wellness essential.

Responsibilities

• Oversee day-to-day operations and drive membership growth.
• Lead and develop a high-performing team.
• Support team in meeting sales goals for services.

Skills

Management skills

Retail sales

Customer service

Job description

Welcome to Stretch Zone! At Stretch Zone, your health is our top priority. As a Studio Manager, you’ll oversee day-to-day operations, drive membership growth, and help members experience the benefits of practitioner-assisted stretching—all while leading and developing a high-performing team.

Benefits

• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

What We Offer

• Competitive pay, including base + commission
• Clear career path to Regional Manager ($80,000+ potential)
• Regular performance reviews with base pay increase potential
• Paid time off and paid holidays
• Paid management and on-the-job training
• Free stretch sessions
• Quarterly team lunches and an annual holiday party
• Wellness stipends available based on location

A Day in the Life

• Your day starts by opening the studio and ensuring everything is clean, organized, and ready to welcome members.
• As members arrive, you greet them by name, check them in, and make sure each person feels comfortable and cared for.
• Throughout the day, you lead by example—coaching up to five Sales Associates, checking the schedule, answering phones, and following up on missed appointments.
• You support the team in meeting membership sales goals by demonstrating how to communicate the value of practitioner-assisted stretching.
• Between appointments, you're tracking performance metrics, reviewing KPIs, and ensuring the studio is hitting daily and monthly goals. If a member has a question or concern, you're there to resolve it with professionalism and a personal touch.
• Every day, you're building a culture of excellence, accountability, and service.

Requirements

• Paid experience managing 1–2 team members.
• Retail sales experience (cash handling, KPIs, P&L familiarity).
• A genuine passion for health, wellness, and helping others succeed.