Studio Lead & Keyholder - Open/Close, Support Floor

Namely; California (MO); Hybrid; USD 23,298 - 33,182; Part time

Benefits offered by this job

Paid Safe & Sick Leave Accrual

FSA Health and Commuter Tax-Advantaged Accounts

401(k) Retirement Savings Plan

Exclusive Employee Discounts

Job summary

Namely is looking for a Studio Supervisor to manage daily operations and ensure a great customer experience. The role requires strong leadership skills and the ability to handle operational tasks independently. Key responsibilities include opening and closing the Studio, supporting floor leadership, and delivering outstanding customer service. Candidates should have prior experience as a keyholder and be comfortable working flexible hours, including weekends. Benefits include paid sick leave and exclusive employee discounts.

Qualifications

• Prior experience as a keyholder or shift lead with independent operations.
• Comfortable standing for extended periods and lifting up to 20 lbs.
• Ability to follow health and safety protocols.

Responsibilities

• Open and close the Studio independently.
• Deliver exceptional customer service and manage escalations.
• Provide feedback and support to teammates.

Skills

Customer service

Team leadership

Operational execution

Attention to detail

Job description

Namely is looking for a Studio Supervisor to manage daily operations and ensure a great customer experience. The role requires strong leadership skills and the ability to handle operational tasks independently. Key responsibilities include opening and closing the Studio, supporting floor leadership, and delivering outstanding customer service. Candidates should have prior experience as a keyholder and be comfortable working flexible hours, including weekends. Benefits include paid sick leave and exclusive employee discounts.