Studio Lead: Guest Experience & Membership Sales

JETSET Pilates®; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

JETSET Pilates® in Orlando, Florida is looking for dynamic Studio Leads to join our team. In this role, you will provide exceptional service to clients while assisting staff in daily operations. Responsibilities include answering phones, responding to inquiries, and maintaining a welcoming environment.

Ideal candidates will have strong customer service and sales skills, a passion for fitness, and the ability to work flexible hours including mornings, evenings, and weekends.

Qualifications

• Experience in customer service, preferably in a fitness or retail environment.
• Ability to work flexible hours including mornings, evenings, and weekends.
• Strong communication and problem-solving skills.

Responsibilities

• Assist in delivering the ultimate boutique fitness experience to every client.
• Provide the highest level of customer service to all clients and visitors.
• Greet and check-in clients professionally.
• Recruit and retain clients while solving problems.
• Process retail sales and maintain studio cleanliness.

Skills

Customer service

Sales skills

Communication skills

Organization

Tools

Client Relationship Manager (CRM) system (AXLE)

Job description

JETSET Pilates® in Orlando, Florida is looking for dynamic Studio Leads to join our team. In this role, you will provide exceptional service to clients while assisting staff in daily operations. Responsibilities include answering phones, responding to inquiries, and maintaining a welcoming environment.

Ideal candidates will have strong customer service and sales skills, a passion for fitness, and the ability to work flexible hours including mornings, evenings, and weekends.