Studio Lead: Guest Experience & Membership Sales

JETSET Pilates®; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

JETSET Pilates® in Miami seeks Studio Leads to join our dynamic team. As a Studio Lead, you'll assist clients, provide exceptional service, and support staff to create a welcoming environment. Responsibilities include answering phones, processing sales, and ensuring a clean studio.

You will be responsible for greeting clients, resolving inquiries, and facilitating memberships while maintaining studio standards.

Qualifications

• Ability to deliver exceptional customer service and build rapport with clients.
• Experience in handling transactions and managing front desk operations.
• Flexibility to work morning, evening, and weekend shifts.

Responsibilities

• Assist in delivering the ultimate boutique fitness experience.
• Sell memberships and class packages in-person and online.
• Maintain a clean and tidy studio.

Skills

Customer service skills

Communication skills

Sales skills

Organization skills

Tools

Client Relationship Manager (CRM) system (AXLE)

Job description

JETSET Pilates® in Miami seeks Studio Leads to join our dynamic team. As a Studio Lead, you'll assist clients, provide exceptional service, and support staff to create a welcoming environment. Responsibilities include answering phones, processing sales, and ensuring a clean studio.

You will be responsible for greeting clients, resolving inquiries, and facilitating memberships while maintaining studio standards.