Studio Lead: Guest Experience & Membership Sales

JETSET Pilates®; Town of Florida (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

JETSET Pilates® in Town of Florida is looking for a dynamic Studio Lead to provide exceptional service to clients and assist instructors. The role requires strong customer service skills and the ability to sell memberships and class packages, while maintaining a clean studio environment.

Studio Leads will engage with clients both in-person and online, ensuring a welcoming atmosphere. Duties include answering phones, processing sales, and assisting with operations during peak hours.

Qualifications

• Experience in customer service and sales is preferred.
• Ability to effectively communicate with clients and team members.
• Organizational skills to maintain a clean and tidy studio.

Responsibilities

• Assist in delivering a high-quality client experience at the studio.
• Provide exceptional customer service and assist clients upon arrival.
• Sell memberships and class packages to clients.

Skills

Customer service

Communication skills

Sales skills

Tools

Client Relationship Manager (CRM) system (AXLE)

Job description

JETSET Pilates® in Town of Florida is looking for a dynamic Studio Lead to provide exceptional service to clients and assist instructors. The role requires strong customer service skills and the ability to sell memberships and class packages, while maintaining a clean studio environment.

Studio Leads will engage with clients both in-person and online, ensuring a welcoming atmosphere. Duties include answering phones, processing sales, and assisting with operations during peak hours.