Studio Lead: Client Experience & Front Desk Pro

JETSET Pilates®; New York (NY); On-site; USD 30,000 - 45,000; Full time

Job summary

JETSET Pilates® is looking for Studio Leads in New York, NY. The role entails delivering exceptional customer service and assisting clients and instructors. Studio Leads must manage front desk operations, process sales, and maintain a welcoming environment.

Successful candidates will excel in customer interaction and contribute to a high-quality fitness experience. Flexibility for morning, evening, and weekend shifts is essential. Join our team and help us create a supportive studio atmosphere.

Qualifications

• Exceptional service skills in a customer-facing role.
• Ability to maintain a clean and organized environment.
• Experience with CRM systems preferred.

Responsibilities

• Assist in delivering high-quality customer service.
• Greet clients and manage check-in processes.
• Process sales and maintain studio cleanliness.
• Handle customer inquiries and solve problems.

Job description

JETSET Pilates® is looking for Studio Leads in New York, NY. The role entails delivering exceptional customer service and assisting clients and instructors. Studio Leads must manage front desk operations, process sales, and maintain a welcoming environment.

Successful candidates will excel in customer interaction and contribute to a high-quality fitness experience. Flexibility for morning, evening, and weekend shifts is essential. Join our team and help us create a supportive studio atmosphere.