Studio Lead - Client Experience & Sales (Pilates)

JETSET Pilates®; North Bergen (NJ); On-site; USD 30,000 - 40,000; Part time

Job summary

JETSET Pilates® in North Bergen, New Jersey, is looking for dynamic Studio Leads to enhance client experiences and assist instructors effectively. Studio Leads are pivotal in providing exceptional service, engaging with clients, and maintaining a welcoming atmosphere.

The role includes answering questions, processing sales, and ensuring the studio remains clean and organized. Ideal candidates should possess strong customer service and sales skills, with a commitment to delivering the best experience possible.

Qualifications

• Exceptional customer service skills to provide a welcoming experience for clients.
• Strong communication skills to effectively assist clients and staff.
• Ability to sell memberships and packages proficiently.

Responsibilities

• Assist in delivering a high-quality fitness experience to all clients.
• Provide customer service, greet clients, manage check-ins and check-outs.
• Sell memberships and facilitate new sales using CRM.

Skills

Customer service skills

Communication skills

Sales skills

Organizational skills

Tools

Client Relationship Manager (CRM) system (AXLE)

Job description

JETSET Pilates® in North Bergen, New Jersey, is looking for dynamic Studio Leads to enhance client experiences and assist instructors effectively. Studio Leads are pivotal in providing exceptional service, engaging with clients, and maintaining a welcoming atmosphere.

The role includes answering questions, processing sales, and ensuring the studio remains clean and organized. Ideal candidates should possess strong customer service and sales skills, with a commitment to delivering the best experience possible.