Studio Lead: Guest Experience & Membership Sales

JETSET Pilates®; Florham Park (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

JETSET Pilates® in Florham Park, New Jersey, is looking for dynamic Studio Leads to enhance client experience and assist instructors. Studio Leads ensure exceptional service in various capacities, including in-person and online communications, while maintaining a clean studio environment.

The ideal candidates will possess strong customer service skills, effectively manage inquiries, and handle retail transactions. The position requires flexibility to work morning, evening, and weekend shifts.

Qualifications

• Exceptional customer service skills to create a welcoming environment.
• Ability to answer phones and respond to emails professionally.
• Experience in retail transactions and maintaining organized spaces.

Responsibilities

• Deliver a boutique fitness experience to every client.
• Greet clients and ensure a professional check-in process.
• Sell memberships and class packages through various channels.

Job description

JETSET Pilates® in Florham Park, New Jersey, is looking for dynamic Studio Leads to enhance client experience and assist instructors. Studio Leads ensure exceptional service in various capacities, including in-person and online communications, while maintaining a clean studio environment.

The ideal candidates will possess strong customer service skills, effectively manage inquiries, and handle retail transactions. The position requires flexibility to work morning, evening, and weekend shifts.