Studio Lead: Guest Experience & Membership Sales

JETSET Pilates®; Wayne (NJ); On-site; USD 35,000 - 45,000; Full time

Job summary

JETSET Pilates® in Wayne, New Jersey is seeking a dynamic Studio Lead to provide exceptional service to clients while assisting instructors. The ideal candidate will build rapport with clients, answer phones, respond to emails, and complete sales accurately.

The role requires maintaining a clean studio, recruiting and retaining clients, and performing retail transactions. Studio Leads must be available for morning, evening, and weekend shifts.

Qualifications

• Experience in customer service and sales.
• Ability to communicate effectively with clients.
• Strong organizational skills to maintain studio environment.

Responsibilities

• Deliver exceptional boutique fitness experience to every client.
• Process retail sales and assist in maintaining cleanliness.
• Provide high levels of customer service to greet/check-in clients.

Skills

Customer service skills

Communication skills

Sales abilities

Tools

Client Relationship Manager (CRM)

Job description

JETSET Pilates® in Wayne, New Jersey is seeking a dynamic Studio Lead to provide exceptional service to clients while assisting instructors. The ideal candidate will build rapport with clients, answer phones, respond to emails, and complete sales accurately.

The role requires maintaining a clean studio, recruiting and retaining clients, and performing retail transactions. Studio Leads must be available for morning, evening, and weekend shifts.