Studio Lead: Guest Experience & Membership Sales

JETSET Pilates®; Miami (FL); On-site; USD 30,000 - 45,000; Part time

Job summary

JETSET Pilates® in Miami is hiring Studio Leads to provide exceptional service to clients while supporting instructors. The role involves answering inquiries, processing transactions, and creating a welcoming environment.

The ideal candidates will show enthusiasm for customer experience, manage retail sales, and maintain studio cleanliness. Flexibility for morning, evening, and weekend shifts is required.

Qualifications

• Exceptional customer service skills and ability to create a welcoming environment.
• Ability to perform retail transactions accurately and maintain cleanliness at the desk.
• Flexibility to work morning, evening, and weekend shifts.

Responsibilities

• Assist in delivering the ultimate boutique fitness experience to clients.
• Greet and check-in clients professionally.
• Sell memberships and class packages in-person and online.

Skills

Customer service

Sales

Communication

Tools

Client Relationship Manager (CRM) system (AXLE)

Job description

JETSET Pilates® in Miami is hiring Studio Leads to provide exceptional service to clients while supporting instructors. The role involves answering inquiries, processing transactions, and creating a welcoming environment.

The ideal candidates will show enthusiasm for customer experience, manage retail sales, and maintain studio cleanliness. Flexibility for morning, evening, and weekend shifts is required.