Studio Lead: Guest Experience & Membership Sales

JETSET Pilates®; Delray Beach (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

JETSET Pilates® in Delray Beach, Florida, is seeking Studio Leads who excel at providing exceptional service to clients while assisting staff. Your main responsibility will be to create a welcoming environment and support clients through various channels including phone and email.

Studio Leads will engage clients upon arrival, maintain studio cleanliness, sell memberships, and ensure the highest standards of service. Flexibility for morning, evening, and weekend shifts is required.

Qualifications

• Exceptional customer service skills.
• Ability to build rapport with clients and staff.
• Organizational skills to maintain clean and tidy studio.

Responsibilities

• Assist in delivering boutique fitness experience to clients.
• Provide high-level customer service upon client arrival.
• Sell memberships and class packages.
• Maintain a tidy studio and process retail sales.

Job description

JETSET Pilates® in Delray Beach, Florida, is seeking Studio Leads who excel at providing exceptional service to clients while assisting staff. Your main responsibility will be to create a welcoming environment and support clients through various channels including phone and email.

Studio Leads will engage clients upon arrival, maintain studio cleanliness, sell memberships, and ensure the highest standards of service. Flexibility for morning, evening, and weekend shifts is required.