Studio General Manager — Growth & Community Lead

JETSET Pilates®; Grand Rapids (MI); Presencial; USD 65 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Insurance Stipend

Resumo da oferta

JETSET Pilates Grand Rapids is seeking a General Manager to lead pre-sale, oversee studio operations, and drive membership growth ahead of our Spring 2027 opening. This hands-on leadership role requires strong sales, marketing initiative, and operational discipline to build foundational membership during construction and launch with momentum.

You will recruit and develop instructors, manage scheduling and payroll, and own financial performance while maintaining a premium boutique experience.

Qualificações

• 2+ years of management experience in boutique fitness, hospitality, or service-based business.
• Proven success in membership sales or revenue-driven roles.
• Experience with pre-sale or new studio openings strongly preferred.
• Willingness to work evenings, weekends, and extended hours during pre-opening phase.
• CPR/AED certification required (or willingness to obtain).

Responsabilidades

• Lead and execute pre-sale strategy to build foundational membership prior to opening.
• Capture, nurture, and close incoming leads.
• Develop partnerships with local wellness, retail, and community organizations.
• Organize and execute community outreach events and on-the-mat pop-ups.
• Achieve membership, revenue, and utilization targets.
• Track and analyze KPIs including sales conversion, retention, and revenue.
• Recruit, hire, and onboard instructors and studio team members.
• Build a positive, high-accountability team culture.
• Provide coaching, feedback, and performance management.
• Oversee daily studio operations including scheduling, payroll, reporting, and inventory.
• Be present during peak class times to provide leadership and support.
• Manage expenses and operate within budget.
• Ensure staff understands expectations around service, energy, and professionalism.

Conhecimentos

Sales leadership

Community building

Business acumen

Operational discipline

Self-starter

Descrição da oferta de emprego

JETSET Pilates Grand Rapids is seeking a General Manager to lead pre-sale, oversee studio operations, and drive membership growth ahead of our Spring 2027 opening. This hands-on leadership role requires strong sales, marketing initiative, and operational discipline to build foundational membership during construction and launch with momentum.

You will recruit and develop instructors, manage scheduling and payroll, and own financial performance while maintaining a premium boutique experience.