Studio Coordinator

School of Rock; Iowa (LA); On-site; USD 34,000 - 42,000; Full time

Job summary

School of Rock is seeking a Studio Coordinator to serve as the administrative focal point for the school. The role requires excellent customer service, scheduling finesse, and the ability to juggle many tasks while ensuring a positive experience for students, parents, and prospective customers.

Reporting to the General Manager, you will greet students, handle opening/closing, answer inquiries, and support billing and reporting activities. Experience in a music environment is a plus.

Qualifications

• 2+ years in front desk, reception, or customer service roles.
• High attention to detail and the ability to multi-task.
• Welcoming, outgoing demeanor is essential.
• Strong team collaboration and communication.
• Interest in music or experience with youth is a plus.

Responsibilities

• Handle complex scheduling for a busy music school.
• Assist General Manager with various admin tasks.
• Greet and look after students and families.
• Open and close the school according to procedures.
• Answer phones, field inquiries, and promote programs.
• Prepare reports and assist with billing where needed.
• Adhere to code of conduct and safety policies.

Skills

Front desk experience

Customer service

Detail oriented

Multi-tasking

Team player

Job description

Job Description

School of Rock is the original performance-based, interactive music school founded in 1998 in Philadelphia. With 300+ schools, and a strong internationally-recognized brand, School of Rock is the largest after-school music education provider. Our mission is to help kids rock their worlds.

The Studio Coordinator is the administrative focal point for our school, requiring outstanding customer service skills and the ability to juggle many tasks. Reporting to the General Manager, they assist with running the school and creating an amazing experience for all students, parents, and prospective customers.

Primary Duties

• Handle complex scheduling for busy music school
• Assist General Manager with a wide variety of tasks as required
• Greet and look after students
• Handle opening and closing of the school
• Answers phones and fields inquiries; pitches our music programs
• Works on special projects, prepares reports, and other administration including billing of customers
• Adheres to SOR Code of Conduct, safety policies, including the Monitoring and Supervision policy

Skill Requirements

• 2+ working front desk, reception, and/or customer service role
• High detail orientation, multi-tasker
• Welcoming, outgoing demeanor essential
• Good team player who collaborates well
• Interest in music and related arts or experience working with young people a plus