Studio Concierge — Member Experience & Front Desk

BODYROK - Napa Solano; Napa (CA); Vor Ort; USD 2.066.000 - 3.031.000; Teilzeit

Benefits dieser Stelle

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Zusammenfassung

BODYROK - Napa Solano is seeking a Studio Advisor to welcome members and guests, assist instructors, and foster a positive studio environment. You will support the front desk, explain membership options, and help ensure an exceptional member experience.

The role emphasizes customer service, teamwork, and reliability in a busy studio setting, with opportunities for training and advancement for friendly, proactive individuals who can work weekend days.

Qualifikationen

• Prior customer service or sales experience preferred.
• Strong communication and interpersonal skills.
• Ability to stay organized in a fast-paced environment.

Aufgaben

• Check-in members and guests and ensure smooth entry.
• Guide clients in selecting membership packages.
• Provide excellent customer service and support operations.
• Tour prospects and connect them with studio facilities and services.
• Promote and upsell merchandise.
• Keep reception area clean and organized.
• Assist with general cleaning and studio checks.
• Follow up with members to ensure satisfaction.

Kenntnisse

Customer service

Sales skills

Excellent communication

Organizational skills

Basic computer skills

Friendly, welcoming

Talk to people easily

Ausbildung

High School Diploma or GED

Tools

MindBody

Jobbeschreibung

BODYROK - Napa Solano is seeking a Studio Advisor to welcome members and guests, assist instructors, and foster a positive studio environment. You will support the front desk, explain membership options, and help ensure an exceptional member experience.

The role emphasizes customer service, teamwork, and reliability in a busy studio setting, with opportunities for training and advancement for friendly, proactive individuals who can work weekend days.