Studio Client Experience Specialist

SLT (Strengthen - Lengthen - Tone); Town of East Hampton (NY); On-site; USD 22,000 - 30,000; Part time

Job summary

SLT (Strengthen - Lengthen - Tone) in East Hampton/Southampton is seeking a part-time Studio Associate to greet clients, deliver outstanding hospitality, and guide new clients through pricing and class options.

You will demo Megaformer machines, conduct studio tours, and support instructors to ensure a seamless check-in and class experience. Familiarity with Mariana Tek and strong organizational and communication skills are valued.

Qualifications

• Superior customer service skills required.
• Excellent interpersonal and service-oriented outlook.
• Highly organized with strong attention to detail.
• Ability to work independently and as part of a team.
• Clear communication with team, clients, and senior management.
• Must be able to lift up to 50 lbs.

Responsibilities

• Greet and engage clients in a positive and friendly manner.
• Provide exceptional client service and hospitality to all clients and prospective clients.
• Share pricing and class information with prospective clients.
• Deliver Megaformer demos to new clients.
• Complete studio tours with new clients.
• Work alongside and support SLT instructors to ensure a smooth check-in and class experience.
• Ensure complete knowledge of Mariana Tek system.
• Assist Management with day-to-day studio operations.
• Respond promptly to studio emails; notify Studio Manager if needed.
• Understand SLT product knowledge, policies and procedures for retail operations.
• Complete basic Megaformer machine maintenance.
• Maintain studio cleanliness and organization between each class.
• Assist in retail inventory at the end of the month.
• Complete opening and/or closing checklists.
• Perform other studio duties as needed.

Skills

Customer service

Interpersonal skills

Organized

Team player

Communication

Lift 50 lbs

Tools

Mariana Tek

Job description

SLT (Strengthen - Lengthen - Tone) in East Hampton/Southampton is seeking a part-time Studio Associate to greet clients, deliver outstanding hospitality, and guide new clients through pricing and class options.

You will demo Megaformer machines, conduct studio tours, and support instructors to ensure a seamless check-in and class experience. Familiarity with Mariana Tek and strong organizational and communication skills are valued.