Student Work-Study: Financial Aid Clerk

ivytech; Kokomo (IN); On-site; USD 18,000 - 23,000; Part time

Job summary

Ivy Tech Community College in Kokomo offers Federal Work-Study positions that are part-time for current Ivy Tech students. The Financial Aid Work-Study will support the Financial Aid Office operations, assist staff, and provide excellent customer service to students and families.

The role includes assisting with administrative tasks, FAFSA workshops, maintaining confidential records, and helping with outreach communications and reporting. Starting pay is $15.00 per hour.

Qualifications

• Assist with administrative tasks of the Enrollment Center and Financial Aid Office daily.
• Support FAFSA workshops and other financial aid events.
• Ability to maintain confidentiality.
• Respond to general email inquiries and forward detailed questions to the appropriate staff.
• Prepare mailings and outreach communications for prospective and current students.
• Help maintain accurate records in the financial aid database.
• Assist with tracking student interactions and compiling reports as needed.
• Ensure the financial aid office remains welcoming and organized by tidying common areas and restocking office supplies.
• Financial Aid Processing

Responsibilities

• Provide excellent customer service to students and families.
• Support the Financial Aid Office operations and staff as needed.

Skills

Administrative Tasks

Customer Service

Email & Phone Communication

Data Entry

Confidentiality

Event Support

Records Maintenance

Reporting

Office Tidying

Education

High School Diploma or GED

Job description

Federal Work-Study positions are part-time positions hired each semester and are for current Ivy Tech students.

The Financial Aid Work-Study will perform assigned duties to support the operations of the Financial Aid Office and assist the Financial Aid staff as needed. The role involves providing excellent customer service to students and families, supporting administrative tasks, and ensuring smooth office operations.

Minimum Position Qualifications

• Assist with various administrative tasks of the Enrollment Center and Financial Aid Office daily. Including but not limited to organizing files and forms, making copies, scanning documents, and/or making calls or sending emails.
• Support FAFSA workshops and other financial aid events.
• Ability to maintain confidentiality.
• Respond to general email inquiries and forward detailed questions to the appropriate staff.
• Prepare mailings and outreach communications for prospective and current students.
• Help maintain accurate records in the financial aid database.
• Assist with tracking student interactions and compiling reports as needed.
• Ensure the financial aid office remains welcoming and organized by tidying common areas and restocking office supplies.
• Financial Aid Processing

Starting Salary Range: $15.00 per hour

Classification: Work Study

Minimum Federal Work Study Qualifications:

• Must have a high school diploma or GED.
• Student must have completed the current FAFSA on file demonstrating financial need.
• Maintain a minimum of 1 credit hour or more of enrollment in eligible courses.
• Maintain an aid-eligible Satisfactory Academic Progress (SAP) status.
• The student cannot have any incomplete financial aid requirements.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.