Student Wellness Front Office Assistant

City University of New York; New York (NY); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Pension

Tax-Deferred Savings Plans

Job summary

New York City College of Technology (City Tech) seeks a CUNY Office Assistant to support the Counseling Center with front office coordination and confidential records management. This role reports to the Director of Student Wellness and Counseling Center and will handle student-facing administrative support.

Responsibilities include maintaining FERPA-compliant records, coordinating communications, supervising student workers, and processing financial transactions using CUNY BUY.

Qualifications

• Four-year high school diploma or its educational equivalent.
• Two years of general office work experience (or equivalent combinations).
• Ability to type and use standard office software.

Responsibilities

• Maintain confidentiality per FERPA and policies.
• Serve as the initial front office contact for the Counseling Center.
• Maintain contact lists and distribute departmental communications.
• Monitor appointment schedules and coordinate with counselors.
• Manage confidential student records and electronic documentation securely.
• Verify student data in CUNYfirst.
• Supervise student workers and train staff in procedures.
• Process transactions and maintain inventory records.

Skills

Typing 100 wpm

English proficiency

Office software

Education

Associate’s degree or 60 college credits

Two years of college credits

Job description

New York City College of Technology (City Tech) seeks a CUNY Office Assistant to support the Counseling Center with front office coordination and confidential records management. This role reports to the Director of Student Wellness and Counseling Center and will handle student-facing administrative support.

Responsibilities include maintaining FERPA-compliant records, coordinating communications, supervising student workers, and processing financial transactions using CUNY BUY.