Student Welcome Center & Admissions Assistant

Virginia's Community College System; Richmond (VA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health benefits including dental and视觉

Educational assistance

Recreation Center access

Paid leave and holidays

Retirement with Virginia Retirement

Job summary

Blue Ridge Community College (BRCC) invites applications for a Welcome Center Associate in the Office of Admissions & Outreach. The role supports Career Education, Academic Transfer and Workforce Training programs at the Welcome Desk and Enrollment Zone, handling in-person and virtual inquiries.

The successful candidate will perform administrative tasks, manage email/phone communications, and assist the Admissions & Outreach team as needed.

Qualifications

• Outstanding customer service experience.
• Demonstrated ability to interface with technology and learn new systems.
• Ability to communicate effectively both orally and in writing.
• Experience in customer relations in a professional setting.
• Demonstrated ability to work collaboratively with diverse populations and constituencies in order to assist prospective students.
• Excellent organizational skills including flexibility and prioritizing tasks, attention to detail, record-keeping.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide assistance to all students in-person at the Welcome Desk and via the online virtual reception room for Career Education, Academic Transfer and Workforce Training programs.
• Monitor and complete administrative duties to include, but not limited to, the DropSecure drive for Admissions & Outreach.
• Assist Admissions & Outreach team with email and phone calls.
• Assist Student Services team with administrative tasks and projects.

Skills

Customer service

Technology literacy

Communication skills

Customer relations

Diversity & collaboration

Organization & attention to detail

Fast-paced adaptability

Job description

Blue Ridge Community College (BRCC) invites applications for a Welcome Center Associate in the Office of Admissions & Outreach. The role supports Career Education, Academic Transfer and Workforce Training programs at the Welcome Desk and Enrollment Zone, handling in-person and virtual inquiries.

The successful candidate will perform administrative tasks, manage email/phone communications, and assist the Admissions & Outreach team as needed.