Student Transit Dispatch Specialist

Zūm; Oakland (CA); On-site; USD 48,000 - 51,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Holidays

Wellness

Vacation

Job summary

Zūm is seeking a on-site Dispatcher in Oakland, CA to direct and monitor daily driver assignments, coordinate vehicles, and ensure on-time service across routes. The role emphasizes clear communication with drivers, routing support, and adherence to dispatch procedures.

Ideal candidates have a high school diploma, strong data-entry speed, and excellent written and verbal communication. Join a fast-growing mobility tech company that offers comprehensive benefits and room for advancement.

Qualifications

• High School diploma or equivalent.
• Excellent computer skills with Word, Excel and Outlook.
• Ten-key data entry and speed with accuracy.
• Strong written and verbal communication skills.

Responsibilities

• Direct and monitor daily driver assignments and vehicle allocations.
• Communicate driving details to drivers for proper execution.
• Assist drivers with routing and special services as needed.
• Coordinate with Maintenance for vehicle service to ensure uptime.
• Handle escalations and notify stakeholders of route changes.
• Maintain route records and comply with district/state requirements.
• Respond to emergencies and coordinate replacements when necessary.
• Ensure compliance with dispatch standard operating procedures.

Skills

Data entry

Communication

Time management

Organizational skills

Customer service

Education

High School diploma

Tools

Word

Excel

Outlook

Job description

Zūm is seeking a on-site Dispatcher in Oakland, CA to direct and monitor daily driver assignments, coordinate vehicles, and ensure on-time service across routes. The role emphasizes clear communication with drivers, routing support, and adherence to dispatch procedures.

Ideal candidates have a high school diploma, strong data-entry speed, and excellent written and verbal communication. Join a fast-growing mobility tech company that offers comprehensive benefits and room for advancement.