Student Testing Proctor & Support Specialist

Community College of Baltimore County; Essex (MD); On-site; USD 36,000 - 48,000; Full time

Job summary

Community College of Baltimore County seeks a professional administrative assistant to support the Testing Center across multiple campuses. You will greet students, verify identities, administer placement tests, and maintain test materials with accuracy.

The ideal candidate has an associate degree and customer service experience, is reliable, with a valid driver's license, and can work evenings and Saturdays at Essex, Catonsville, Dundalk, or Owings Mills.

Qualifications

• Associates degree from an accredited college.
• Two years of part time clerical or in-office customer service experience is required.
• Previous experience working in a student services department in a community college setting is preferred.
• Access to reliable transportation is required to administer placement tests to students in local high schools and other facilities.
• A valid driver's license in good standing with violation points less than five (5).
• Must pass College Board and other vendor proctor certification assessments within sixty (60) days of hire.
• Onsite training for certification assessments is provided.
• Applicants cannot be enrolled as an undergraduate student at any time, at any institution while employed in this position.

Responsibilities

• Greet and respond to inquiries from students and visitors in a timely manner.
• Schedule, record attendance, verify identity, and explain test rules to examinees.
• Secure and prepare test materials for return to the designated party.
• Comply with testing requirements and obtain clarification when needed.
• Provide testing accommodations to students with approved disabilities.
• Uphold testing room procedures to maintain test integrity and perform security checks.
• Perform basic technical support for center technology and troubleshoot issues.
• Prepare test materials and administer placement tests on campus and at local schools.
• Communicate incidents of dishonesty or issues to the Testing Center Administrator on duty.
• Maintain a clean and safe Testing Center environment and perform opening/closing procedures.
• Attend an annual all-staff recertification training.

Skills

Customer service

Scheduling

Test administration

Education

Associate degree

Job description

Community College of Baltimore County seeks a professional administrative assistant to support the Testing Center across multiple campuses. You will greet students, verify identities, administer placement tests, and maintain test materials with accuracy.

The ideal candidate has an associate degree and customer service experience, is reliable, with a valid driver's license, and can work evenings and Saturdays at Essex, Catonsville, Dundalk, or Owings Mills.