Exam Proctor & Assessment Center Support

Community College of Philadelphia; Philadelphia (Philadelphia County); On-site; USD 36,000 - 48,000; Full time

Job summary

Community College of Philadelphia seeks a Test Proctor to administer and proctor placement tests and related exams at the Main campus and regional centers. You will ensure accurate scoring, data entry in Banner, and secure handling of confidential records while delivering excellent customer service.

The role requires five years of clerical/administrative experience, proficiency in Word/Excel, and the ability to travel to regional centers as needed.

Qualifications

• High school diploma or equivalent required.
• Minimum five (5) years of clerical/administrative experience.
• Experience administering or proctoring academic or certification exams required.
• Ability to follow established guidelines with strong attention to detail.
• Demonstrated organizational skills and ability to multi-task.
• Demonstrated computer skills required.
• Experience using an enterprise-wide computer system.
• Proficiency using Microsoft Word and Excel.

Responsibilities

• Proctor a variety of tests including College Placement, Health Care Studies Admissions Testing, and other exams.
• Maintain confidentiality and security of testing materials and records.
• Deliver quality customer service to internal and external constituents.
• Clarify testing procedures and provide navigational guidance during testing.
• Aggregate scores, create daily score reports, and enter data into Banner.
• Maintain testing check-in/check-out procedures and respond to inquiries.
• Coordinate meetings or events and reserve space as needed.
• Record and maintain testing records with proper security for confidential files.
• Assist with special projects and testing schedules as required.
• Adhere to FERPA regulations and support a diverse academic environment.

Skills

Attention to detail

Organizational skills

Verbal communication

Customer service

Multi-tasking

Problem solving

Travel to regional centers

Education

Associates degree preferred

Tools

Microsoft Word

Microsoft Excel

Banner

Job description

Community College of Philadelphia seeks a Test Proctor to administer and proctor placement tests and related exams at the Main campus and regional centers. You will ensure accurate scoring, data entry in Banner, and secure handling of confidential records while delivering excellent customer service.

The role requires five years of clerical/administrative experience, proficiency in Word/Excel, and the ability to travel to regional centers as needed.