Bilingual Testing Assistant

Anne Arundel Community College; Maryland; On-site; USD 19,320 - 27,517; Part time

Job summary

Anne Arundel Community College is looking for a Bilingual Testing Assistant to administer and proctor exams for students and certification candidates. This role requires proficiency in both English and Spanish, excellent customer service skills, and a commitment to maintaining exam security.

The position is full-time and primarily in-person at the Arnold/Main Campus in Maryland, working approximately 25 hours per week.

Qualifications

• Must be bilingual in English and Spanish, able to read, write, and speak fluently.
• Experience in customer service and ability to work with minimal supervision.
• Available to work Fridays from 8:30 am to 4:30 pm.

Responsibilities

• Administer exams to Spanish-speaking candidates.
• Interview and counsel students regarding educational background and course placement.
• Maintain test-security guidelines and perform clerical work.

Skills

Bilingual in English and Spanish

Customer service

Attention to detail

Education

Associate of Arts degree or equivalent

Tools

Microsoft Office suite

Job description

Title: Bilingual Testing Assistant

Department: Testing & Assessment Services

Campus Location: Arnold/Main Campus

Salary Range: $17/hour

Work Mode: Full-time in-person presence on campus or alternative locations

Hours Per Week: 25 hours

Position Type: Hourly and Temporary, Non-Exempt

Position Summary: The Bilingual Testing Assistant administers and proctors examinations for AACC students, prospective students, community members, and certification candidates. The assistant maintains exam security, provides excellent customer service to a diverse population, responds to student needs, uses ADA technology, and supports students, staff, faculty, and community members. Proficiency in both English and Spanish, written and oral communication skills, and in-person work are essential functions of this role.

Anne Arundel Community College (AACC) is committed to enriching the educational experience through diversity in faculty, administrators, and staff. The college seeks a broadly diverse team that contributes to excellence, embraces equity and inclusiveness, and supports equal rights for all people.

Applicants must be authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship is not available. Eligible applicants must reside in Maryland or Delaware, Pennsylvania, Virginia, West Virginia, or the District of Columbia; this restriction is periodically reviewed and may be expanded.

Job Duties and Responsibilities

• Administer exams to Spanish‑speaking candidates for contract testing
• Administer course‑based exams, placement testing, and vendor exams
• Interview, assess, and counsel students regarding educational background, test results, and course placement; refer students to college resources as appropriate
• Administer exams to students needing accommodations for disabilities
• Adhere to test‑security guidelines and best practices
• Enforce testing policies
• Maintain proctor certification requirements
• Perform clerical work such as processing exam submissions and answering emails and phone calls
• Other duties as assigned

Required Qualifications

• Associate of Arts degree or equivalent combination of education and experience
• Bilingual in English and Spanish with ability to read, write, and speak fluently
• Available to work Fridays 8:30 am – 4:30 pm

Customer Service Experience Required

• Working knowledge of Microsoft Office suite and comfort with learning various computer software and web applications
• Ability to work with minimal supervision with attention to detail
• Ability and willingness to deal effectively with students, faculty, and staff while providing exemplary customer service
• Ability and willingness to work flexible hours, including day, weekend, and evening hours, to accommodate department and college needs