Proctor, Testing Center - Part Time

The Chronicle Of Higher Education, Inc.; Baltimore (MD); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Free parking

Paid sick and safe leave

Retirement savings plans

Job summary

The Chronicle Of Higher Education, Inc. is seeking candidates for part-time administrative support positions at multiple campuses in Baltimore, Maryland. Responsibilities include greeting students, administering placement tests, and ensuring test integrity.

Applicants should have an associates degree and at least two years of customer service experience. Evening and weekend availability is preferred. Successful candidates will enjoy part-time benefits, including sick leave and retirement savings options.

Qualifications

• Two years of part-time clerical or in-office customer service experience is required.
• Must have access to reliable transportation.
• Must pass College Board and other vendor proctor certification assessments.

Responsibilities

• Greet and respond to inquiries from students and visitors.
• Schedule and administer tests according to requirements.
• Perform basic technical support for testing technology.

Skills

Customer service experience

Administrative support

Communication skills

Technical troubleshooting

Education

Associates degree from an accredited college

Job description

Class Description

The purpose of this class is to provide professional leveladministrative support services to assigned department orprogram.

Minimum Requirements

Associates degree from an accredited college. Two years of parttime clerical or in-office customer service experience is required. Previous experience working in a student services department in a community college setting is preferred. Access to reliable transportation is required in order to administer placement tests to students in local high schools and other facilities. And/or a valid driver's license in good standing with violation points less than five (). Must pass College Board and other vendor proctor certification assessments within sixty (60) days of hire. Onsite training for certification assessments is provided. Applicants cannot be enrolled as an undergraduate student at any time, at any institution while employed in this position.

Positions are available on the Essex, Catonsville, and Dundalk campuses.

Schedule

There is a significant need for candidates who are available to work shifts Monday, Wednesday, Thursday, and Saturday. Evening and weekend availability is strongly preferred, along with the flexibility to work at multiple locations as needed.

• Monday/Tuesday shifts: 8:30 AM - 2:00 PM and 11:30 AM - 5:00PM
• Wednesday/Thursday shifts: 8:30 AM - 2:00 PM, 11:30 AM - 5:00 PM, 1:30 PM- 7PM (3 PM - 8:30 pm during full semesters)
• Friday - 8:30 AM - 2:30 PM, 11:00 AM - 4:30 PM
• Saturday - 8:30 AM - 2:00 PM

Class Specific Essential Duties

1. Greet and respond to electronic, in person or telephone inquiries from students and visitors in a timely manner.
2. Schedule, record attendance, verify identity, and explain departmental and specific test rules to each examinee.
3. Secure and prepare test materials for return to the designated party.
4. Comply with the written directions and review and/or obtain clarification when needed of the testing requirements for each test administered in the Testing Center.
5. Provide testing accommodations to students with disabilities who are approved for such services per the written directive of the Office of Disability Support Services.
6. Uphold testing room procedures designed to maintain test integrity and perform security checks regularly throughout the day.
7. Perform basic technical support to fix issues related to the technology within the Testing Center and troubleshoot minor technical issues during the testing process as per established policies.
8. Prepare test materials and administer the placement test on campus and at local high schools and other facilities.
9. Communicate any instances of academic dishonesty, major technical issues and student/faculty concerns to the Testing Center Administrator on duty.
10. Maintain clean and safe Testing Center environment and perform daily Testing Center opening and closing procedures.
11. Attend an annual all staff recertification training.

Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.

CCBC Part Time Benefits At A Glance

Benefit Summary

Supplemental (Retirement Annuities) 403(b) and 457(b)

• Tax-sheltered annuities – 403(b) Payroll salary reduction authorization is needed. The form is available on SharePointForms/Human Resources Forms.
  The 403(b) supplemental retirement plan is available to all CCBC employees (Adjunct Faculty, Part Time Associates and Full Time employees).
• Roth 403(b) is a savings feature that is available when you open a 403(b) account. The Roth 403(b) savings feature allows employees to contribute after-tax dollars and then withdraw tax-free dollars from their account upon retirement. The Roth 403(b) savings feature is only offered by the following vendors: TIAA-CREF and VOYA Financial Advisors, Inc. Adjunct Faculty, Part Time Associates and Full Time employees are eligible to save for retirement using the Roth 403(b) savings feature. Employees may contribute traditional pre-tax 403(b) dollars and Roth 403(b) post-tax dollars simultaneously. The savings limits are combined for the Traditional 403(b) and the Roth 403(b) contributions.
• Deferred Compensation Plan – 457(b) offered through VOYA Financial Advisors, Inc. The 457(b) salary reduction authorization form is needed. The form is available on SharePoint Forms/Human Resources Forms.

Parking

Free. Must obtain a parking permit from the Department of Public Safety to use on all campuses.

Sick and Safe Leave

CCBC is pleased to offer paid sick and safe leave for part-time employees. Paid sick and safe leave is earned by all part-time employees including credit and non-credit adjunct faculty, part-time associates and other part-time employees.