Student System Support Technician

SAN-Diego-Community-College-District; San Diego (CA); On-site; USD 608,000 - 835,000; Full time

Job summary

SAN-Diego-Community-College-District invites applications for a Student Systems Support Technician in the Educational Services Division's District Student Services department, at the District Admin Office. Hours are Monday–Friday, 8AM–5PM; adjust as needed. Transfers to other sites may occur at the Chancellor’s option.

Excellent benefits are provided to contract employees with 50%+ assignments, and eligible dependents. A temporary probationary period will apply to new hires.

Qualifications

• Team environment with excellent communication skills.
• Ability to multi-task, maintain accurate and complex files, and prepare reports.
• Knowledge of financial aid processes in a higher education setting.
• Interpret rules, laws, regulations, policies and procedures related to students.
• Use independent judgment, work independently with little to no direction.
• Ability to develop organizational systems to meet schedules and timelines.
• Familiarity with PeopleSoft, Colleague, or Banner.
• Two to three years of increasingly responsible experience involving interpretation and application of rules in student services.

Skills

Teamwork

Communication

Multi-tasking

Data management

Financial aid processes

Rules interpretation

Independent judgment

Organizational systems

PeopleSoft/Colleague/Banner

Student services experience

Tools

PeopleSoft

Colleague

Banner

Job description

• New employees will begin on Step E ($5,350.77)
• Salary negotiation is not allowed.
• Promoted or transferred employees will be placed as specified in the CBA .
• This position is FLSA Non-exempt (may accrue overtime).
• Excellent benefits are provided to all Contract employees with assignments greater than, or equal to, 50% (0.50 FTE ) and all eligible dependents.
• A temporary probationary period will apply to the employee entering this assignment.

Applications are currently being accepted for a Student System Support Technician in the Educational Services Division's District Student Services department, located at the District Admin Office. Hours are Monday through Friday, 8AM-5PM. Selected candidate must be willing to adjust work days/hours based on the department's needs.

Please note that an employee may be transferred to any site at the option of the Chancellor.

Classification Description

Click here for description. Link: https://www.sdccd.edu/docs/humanresources/classification/descriptions/Office%20Technical/Student%20Systems%20Support%20Technician.pdf.

Desired Qualifications

• Work in a team environment and have excellent communication skills.
• Multi-task, maintain accurate and complex files, as well as compute statistical data, and prepare reports.
• Knowledge of financial aid business processes in a higher education setting.
• Interpret rules, laws, regulations, policies and procedures related to students.
• Use independent judgment, work independently with little to no direction.
• Ability to develop organizational systems to meet schedules and timelines.
• Familiarity with PeopleSoft, Colleague, or Banner.
• Two to three years of increasingly responsible experience involving the interpretation and application of rules and regulations, preferably in a student services program.

Commitment to Diversity:

All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds of community college students, faculty and classified professionals.

Click for the EEO / Diversity / Nondiscrimination - Policies and Procedures: https://www.sdccd.edu/departments/human-resources/eeo-diversity/policies-and-procedures.aspx

Tentative Timeline (Subject to Amendments)

Open posting: 9/21/26 - 10/04/26
Orientation: Week