Student System Support Technician

San Diego Community College District; San Diego (CA); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

Excellent benefits for full-time

Overtime eligible (FLSA Non-exempt)

Job summary

San Diego Community College District is seeking a Student System Support Technician in the Educational Services Division's District Student Services department, located at the District Admin Office. Hours are Monday through Friday, 8AM-5PM, with schedule adjustments as needed.

The role requires teamwork, strong communication, and the ability to manage complex files, generate reports, and understand financial aid processes in higher education.

Qualifications

• Teamwork and communication skills are essential in a student services environment.
• Ability to multi-task, maintain accurate files, compute statistics, and prepare reports.
• Knowledge of financial aid processes in higher education settings is preferred.
• Interpret rules, laws, regulations, policies and procedures related to students.
• Use independent judgment and work with minimal direction.
• Develop organizational systems to meet schedules and timelines.
• Familiarity with PeopleSoft, Colleague, or Banner.

Skills

Teamwork

Communication

Data reporting

Statistical data

Financial aid knowledge

Rule interpretation

Independent work

Organizational systems

Analytical thinking

Tools

PeopleSoft

Colleague

Banner

Job description

Student System Support Technician

Closing Date: 10/04/2026

Location: District

Pay Information:

• Range 24 ($5,350.77 – $7,026.74) per month based on the current AFT Classified Professionals – Salary Schedule.
• New employees will begin on Step E ($5,350.77).
• Salary negotiation is not allowed.
• Promoted or transferred employees will be placed as specified in the CBA.
• This position is FLSA Non-exempt (may accrue overtime).
• Excellent benefits are provided to all Contract employees with assignments greater than, or equal to, 50% (0.50 FTE) and all eligible dependents.
• A temporary probationary period will apply to the employee entering this assignment.

The SDCCD Employee Relations webpage provides a link to employee collective bargaining agreements/handbooks which provide more information about terms and conditions of employment, compensation and benefits.

Position Equivalent FTE: 1.0 FTE

No. Months: 12 months Position Number: 00120280

FLSA Status: Non-Exempt (accrues overtime)

Position Type: Classified

Bargaining Unit: AFT - Classified Professionals

Range: 24

Department: Educational Services

The Position: Applications are currently being accepted for a Student System Support Technician in the Educational Services Division's District Student Services department, located at the District Admin Office. Hours are Monday through Friday, 8AM-5PM. Selected candidate must be willing to adjust work days/hours based on the department's needs.

Please note that an employee may be transferred to any site at the option of the Chancellor.

Classification Description: Click here for description. Link: https://www.sdccd.edu/docs/humanresources/classification/descriptions/Office%20Technical/Student%20Systems%20Support%20Technician.pdf.

If you would like to open the link in a different tab or window, right click and select the option.

Desired Qualifications:

• Work in a team environment and have excellent communication skills.
• Multi-task, maintain accurate and complex files, as well as compute statistical data, and prepare reports.
• Knowledge of financial aid business processes in a higher education setting.
• Interpret rules, laws, regulations, policies and procedures related to students.
• Use independent judgment, work independently with little to no direction.
• Ability to develop organizational systems to meet schedules and timelines.
• Familiarity with PeopleSoft, Colleague, or Banner.
• Two to three years of increasingly responsible experience involving the interpretation and application of rules and regulations, preferably in a student services program.

Foreign Degree: Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. A copy of the evaluation must be submitted with your online application.

Commitment to Diversity: All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and classified professionals.

Click for the EEO / Diversity / Nondiscrimination – Policies and Procedures: https://www.sdccd.edu/departments/human-resources/eeo-diversity/policies-and-procedures.aspx

Tentative Timeline (Subject to Amendments): Open posting: 9/21/26 – 10/04/26 Orientation: Week of 10/5/26 Review Apps: 10/12/26 – 10/23/26 Interviews: Week of 11/16/26 Start: 12/7/2026

Conditions of Employment:

• Submit “official” college transcripts as stated on application (even if a degree is not a requirement for this position);
• Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment);
• Have fingerprints taken by a Live Scan computer at the District's expense (Clearance must be received prior to first day of employment);
• Present original documents for proof of eligibility to work in the United States as required by the I9 Employment Eligibility Verification form; AND,
• Attend a new hire processing appointment in People, Culture, and Technology Services located at the District Administrative Offices.

EMPLOYMENT AFTER RETIREMENT

If you accept a contract (permanent) position with SDCCD and are a retired annuitant with CalPERS or CalSTRS, you must reinstate from your retirement system. Please reference the CalPERS or CalSTRS website for further information.

CalPERS Link: https://www.calpers.ca.gov/retirees/working-after-retirement/reinstatement-from-retirement CalSTRS Link: https://www.calstrs.com/retirement-after-reinstatement-enhancements-faq

Additional Information:

EMPLOYEE BENEFITS

SDCCD provides a comprehensive fringe benefit package for its full-time classified employees. The District contributes toward the cost of the premium (including dependent coverage) for the medical insurance plan options. Additional benefits include dental, vision, sick leave, vacation and opportunities for professional development. Contract employees become members of the California Public Employees' Retirement System (CalPERS) upon appointment.

Posting Number: CL01955

All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and staff.