Student Support Specialist

Flyhaa; Troutdale (OR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Company 401(k) with match

PTO (20 days in first 2 years, 25 days

Company-paid life insurance and AD&D

2-week Sabbatical after 5 years

Discounted flight training

Employee recognition program

Job summary

Hillsboro Aero Academy in Troutdale, OR is seeking a Student Support Specialist to enhance the educational experience for our students. The role supports daily student services and school operations through clear communication, event coordination, housing coordination, and general administrative tasks.

The ideal candidate is organized, detail-oriented, proactive, and able to handle multiple responsibilities independently in a full-time, on-campus position.

Qualifications

• High school diploma or equivalent required.
• Strong attention to detail with ability to verify information.
• Excellent organizational skills and ability to manage multiple tasks.
• Excellent written and verbal communication skills.
• Strong customer service and professional interaction with students/staff.
• Ability to take initiative, work independently, and follow through on tasks.
• Basic computer proficiency and ability to learn administrative software.

Responsibilities

• Provide professional, welcoming support to students and assist with daily school operations.
• Prepare weekly newsletters, maintain campus calendar, and communicate announcements.
• Plan and coordinate student and staff events, including monthly BBQs and graduations.
• Coordinate incoming student housing, manage monthly billing, and oversee apartment cleaning/prep.
• Proctor student tests in line with procedures and government requirements.
• Assist administrative team with daily operations, organization, and other projects.

Skills

Attention to detail

Organization

Communication

Customer service

Initiative

Reliability

Computer literacy

Education

High school diploma or equivalent

Associate degree or relevant postsecondary education

Tools

Microsoft 365 (Excel, Teams, Outlook, OneDrive)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Student Support Specialist

School Administration Full Time - Administrative Clerical Troutdale, OR, US

2 days ago Requisition ID: 1552

Job Description:

Help create a welcoming and engaging educational experience for our students. This position supports daily student services and school operations through clear communication, event coordination, student housing coordination, and general administrative support.

The ideal candidate is organized, detail-oriented, proactive, and comfortable managing multiple responsibilities independently. This is a full-time, on-campus position.

Job duties include:

• Student Support: Provide professional, welcoming, and responsive service to students. Help maintain a positive learning environment by providing students with accurate information and timely assistance.
• Student Communication: Prepare weekly newsletters, maintain campus calendar, and communicate school announcements.
• Event Coordination: Plan and coordinate student and staff events, including monthly BBQ/graduations.
• Student Housing Coordination: Coordinate incoming student housing, manage monthly billing, and oversee apartment cleaning and preparation between students.
• Testing Support: Proctor student tests in accordance with school procedures and government requirements.
• Administrative Support: Assist the administrative team with daily operations, organization, and other projects as assigned.

Qualifications/Licenses:

• Valid driver's license with good driving record is preferred.

Required Skills/Experience:

• High school diploma or equivalent.
• Strong attention to detail, including ability to identify errors, verify information, and ensure documents and communications are accurate.
• Strong organizational skills and the ability to manage multiple responsibilities, deadlines, and recurring tasks.
• Excellent written and verbal communication skills.
• Strong customer service skills and a professional, approachable manner when interacting with students and staff.
• Ability to take initiative, work independently, and follow through on assigned responsibilities.
• Basic computer proficiency and the ability to learn and use administrative software.
• Dependability and accountability.

Preferred Skills/Experience:

• Associate degree or relevant postsecondary education.
• Experience in office administration and proficiency with Microsoft 365 applications, including Excel, Teams, Outlook, and OneDrive.
• Experience coordinating events, preparing newsletters, or managing communications.
• Experience with graphic design, newsletter layout, or creating promotional materials and merchandise designs.
• Experience working with domestic and international students.

Benefits Offered:

• Company 401(k) with match
• PTO (20 days in first 2 years, 25 days after 2 years, 30 days after 5 years)
• Company-paid life insurance and AD&D
• 2-week Sabbatical after 5 years
• Discounted flight training
• Employee recognition program

Hillsboro Aero Academy is an Equal Opportunity Employer