Student Support & Resource Navigator

Carnegie Mellon University; Pittsburgh (Allegheny County); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Benefits eligible employees

Tuition benefits

Transit pass - Pittsburgh Regional

Family Concierge Team

Fitness center access

Life and AD&D insurance

Job summary

Carnegie Mellon University seeks a Coordinator of Student Support Resources to assist students in times of need by providing personalized support and facilitating access to university and community resources. The role emphasizes a student-centered approach and may involve short- or long-term case management for undergraduate and graduate students living off-campus.

The successful candidate will collaborate with medical or mental health resources, academic advisors, disability resources, and

Qualifications

• Master's degree in higher education or student affairs administration, social work, counseling, psychology, or related field required.
• 1–3 years human services or related experience required.
• Background check required.
• Combination of education and relevant experience may be considered.

Responsibilities

• Lead advocate coordinating resources for students with concerns and navigating complex situations.
• Respond to students via direct contact or referrals and connect to campus/community resources.
• Maintain student-centered case management and collaborate with university partners to support educational goals.

Skills

Experience with college students

Communication skills

Collaboration skills

Education

Master's degree in higher education or related field

Job description

Carnegie Mellon University seeks a Coordinator of Student Support Resources to assist students in times of need by providing personalized support and facilitating access to university and community resources. The role emphasizes a student-centered approach and may involve short- or long-term case management for undergraduate and graduate students living off-campus.

The successful candidate will collaborate with medical or mental health resources, academic advisors, disability resources, and