Student Support Liaison - Drive Student Success

Chamberlain University; Pearland (TX); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401k with match

Paid vacation

Paid holidays

Job summary

Chamberlain University is hiring a Student Support Liaison in Pearland, TX. This role promotes student success through holistic, student-centered support across service areas and serves as a key point of contact for inquiries.

Reporting to Advising and Retention Services, you will help schedule appointments, navigate portals, and connect students with resources while collaborating with campus partners to ensure a seamless student experience.

Qualifications

• Bachelor's Degree required.
• 1+ year of experience in higher education, customer service, or related experience required.
• Strong interpersonal, communication, and problem-solving skills.

Responsibilities

• Respond to student questions and concerns and connect them to appropriate university resources.
• Assist students with appointment scheduling, portal navigation, and other self-service tools.
• Promote and support student opportunities and activities, including federal work study and peer tutoring.
• Plan and facilitate events such as career fairs, open houses, workshops, and graduation.
• Assist students with questions regarding local and state funding, military services, and scholarship opportunities.
• Serve as the point of contact for compliance audits.
• Identify opportunities and implement process and technology solutions that enhance retention.
• Develop and maintain knowledge of enterprise applications and business processes.
• Performs other duties as assigned
• Complies with all policies and standards

Skills

Interpersonal skills

Communication

Problem-solving

Self-starter

Prioritization

Independent worker

Team player

Education

Bachelor's Degree

Tools

Microsoft Word

Excel

Power BI

PowerPoint

Copilot

Student Information Systems

Job description

Chamberlain University is hiring a Student Support Liaison in Pearland, TX. This role promotes student success through holistic, student-centered support across service areas and serves as a key point of contact for inquiries.

Reporting to Advising and Retention Services, you will help schedule appointments, navigate portals, and connect students with resources while collaborating with campus partners to ensure a seamless student experience.